Head of Student Lifecycle
Birmingham City University
Location: Joseph Priestley Building
Salary: £44,469 to £48,336 per annum
Permanent
Post Type: Full Time
Release Date: 06 June 2024
Closing Date: 23.59 hours BST on Thursday 20 June 2024
Reference: 062024-198Birmingham City University is a large and diverse place to study right in the heart of the vibrant city. We currently have an exciting opportunity for a Head of Student Lifecycle to join our dynamic team in Delivery Services and within the Directorate of Student and Academic Services. The Directorate is responsible for ensuring that students have an excellent experience and provides services across the student and academic lifecycle from enrolment to graduation, covering everything from wellbeing services to ensuring new courses are set up correctly. This role will suit an experienced HE leader/manager who has a broad range of experience in successfully delivering elements of the student lifecycle such as enrolment, fees and funding, exams, awards/verifications and graduation ceremonies and is highly customer focussed.You will manage two teams (Fees and Funding and Student Lifecycle) and be responsible for the overall leadership of 17 staff. This includes two managers and 5 team leaders to support the effective delivery of all services within your portfolio. You will oversee and deliver high profile services that underpin the student lifecycle and are critical services within the University. In the Student Lifecycle team you are responsible for Enrolment, Examinations (assessments), Awards and Verifications, and Graduation Ceremonies. In Fees and Funding you are responsible for all activity relating to the Student Loans Company and other relevant funding bodies. You will work closely with internal and external stakeholders to deliver the key outputs and services within your remit.You will be educated to a degree level or equivalent, have extensive experience in the use of a corporate student record system, in particular SITS:Vision, and have knowledge and understanding of current issues in Higher Education. You will have experience in leading and motivating a team, as well as excellent interpersonal skills and a commitment to a client-centred approach to service delivery.In return for your hard work and dedication, we offer a generous pension and annual leave provision (40 days including statutory holidays), family-friendly policies and state-of-the-art campus facilities. We also operate a hybrid working model that allows staff to combine on-site and remote working where appropriate, dependent on work duties.For any enquiries regarding the role, please contact Jolie Swain, Deputy Director of Student and Academic Services, at . Further details:The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly-owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so, and will be employed by Birmingham City University directlyOUR VISIONBirmingham City University is growing in quality and standing, with an academic STEAM agenda at the heart of our ambitions. We are transforming the lives of students and their communities, and want outstanding people to join us in taking us on the next stage of our exciting journey.Our students learn through doing. They are empowered throughout their educational journey, achieving significant educational gain and personal transformation.There has never been a better time to join us. Come and be part of the next exciting stage of our journey.ABOUT BIRMINGHAM CITY UNIVERSITYAt the heart of our 2025 Strategy is our mission is to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.OUR STAFF COMMUNITYBirmingham is home to a rich and diverse range of communities. Our students reflect this rich cultural mix, and we are continuing to work to make sure that this is also reflected in our broader university community.Birmingham City University values the quality and diversity of our staff. Our staff and student community is defined by our core values, which outline who we are as a University and how we work with each other. Our core values are we create opportunity, we think differently, and we build community.We are committed to equality, diversity and inclusion, continuously reviewing and improving our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
£44469 – 48336 per year
United Kingdom
Sat, 08 Jun 2024 07:50:35 GMT
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