JOB DESCRIPTION

Head of Sector – Knowledge Management and Communication Officer
In the Paymaster Office (PMO) of the European Commission
Selection reference: PM0/C0M/2025/1999 Domain*: Remunerations, Rights and Obligations Where: Unit PM0.8 – ..General Affairs”, Brussels
Staff category and Function Group: Temporary agent 2b – Administrator Grade range: AD5-7
Publication deadline: 08.10.2025 – 12.00 (Brussels time)

WE ARE
The mission of the PMO (Paymaster’s Office or Office for the administration and payment of individual entitlements) is to provide a high-quality and user-friendly service to current and former staff of the European Commission and most other EU institutions and agencies, by promptly and accurately managing, determining and paying individual rights and expenses (e.g. salaries, pensions, sickness insurance reimbursements and mission expenses).
PM0.8 is responsible for the coordination of general affairs and the support in shaping PMO’s policy and ensure the coherence of its action. The unit’s key areas cover the management of PMO’s human resources, legal and procurement files, internal control and risk management, knowledge management as well as communication to PMO staff, Commission counterparts and stakeholders.

WE PROPOSE

A highly visible and challenging position of Head of the Sector “Knowledge Management (KM) and Communication” in charge of PMO’s internal and external communication strategy covering all PMO’s policy areas and activities, of PMO’s knowledge management strategy and also of records management. In particular, the tasks are the following: – Provide leadership to the KM and Communication Sector, create an inspiring and safe team environment, ensure team members have the competences and skills needed to carry out their duties; monitor performance under the guidance of the Head of Unit, distribute resources with the sector in response to clients’ needs; – Set-up, implement and oversee PMO’s internal and external communication for different PMO activities, adapted to the diverse client portfolio of PMO; – Contribute to corporate communication strategies and initiatives; – Ensure that the PMO’s intranet and other websites managed by PMO are up to date and user-friendly; – Coordinate PMO’s internal communication network and knowledge management community; – Oversee and contribute to the PMO’s knowledge management strategy, to the maintenance of a coherent and complete knowledge management system for all the PMO’s activities; – Provide guidance and support to PMO management and colleagues in ensuring full and up-to-date documentation of PMO’s business process, procedures and work practices; – Ensure a correct timely implementation of the records management rules, with the help of the Document Management Officer of the PMO, member of the sector.

WE LOOK FOR

We are looking for one Administrator as “Head of Sector – Knowledge Management and Communication Officer.”
The ideal profile for the job has:
* Proven experience in managing teams under pressure to meet tight deadlines;
* Proven experience in communication, knowledge management and/or records management;
* Proven experience in liaising with different stakeholders;
* A high sense of responsability, initiative and strong client-service orientation;
* Excellent organisational and planning skills;
* Excellent communication skills (both written & spoken);
* Fluency in English and French. Any additional languages would be an advantage.

You should send your documents in a single pdf in the following order:
1. your CV 2. completed application form.
Please send these documents by the publication deadline to [email protected] indicating the selection reference PM0/C0M/2025/1999 in the subject.
No applications will be accepted after the publication deadline.