Head of Operations – Turkiye

Location:

Istanbul (34394) – Turkey

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Advertiser:

Wyndham Hotels & Resorts

Job ID:

131222072

Posted On:

12 October 2024

Wyndham Hotels & Resorts is now seeking a 
Head of Operations – Turkiye to join our team in Turkiye

Join Our Team
Wyndham Hotels & Resorts, one of the world’s leading hotel companies, is seeking a dynamic and strategic leader to assume the role of Head of Operations – Turkiye. This pivotal position offers an exciting opportunity to influence the future of our franchise operations and drive exceptional results across our prestigious portfolio in Turkiye.

About the role
As the Head of Operations, you will report directly to the Market Managing Director for TMEA. In this senior operations role, you will be at the forefront of ensuring the success of our franchise hotels throughout Turkiye, nurturing key relationships with owners and stakeholders alike. You will take charge of a multifaceted team dedicated to providing comprehensive support and services to our properties, franchisees, and owners.

Key Success Metrics
Enhance our Owner Value Proposition

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-Brand Engagement through Business Review Meetings
-Quality Assurance Audits
-Guest Feedback – Overall Satisfaction Scores
-Outstanding Accounts Receivable
-Wyndham Rewards Enrollment
-Contribution

Grow our System

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-Property Retention
-Development Referrals
-Brand Compliance – Training

Advance our Value Driven Culture

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-Wyndham Green Certification   

Scope/Financial Responsibility
In this influential role, you will liaise with key decision-makers at all levels, forging valuable relationships that will propel business results. With a high degree of autonomy, your insights and actions will significantly impact the organization. As the senior point of contact for key stakeholders, you will embody the Wyndham values and drive growth in the region.

Experience/Certificates/Education
– A degree in Business Administration, Real Estate, Hospitality, or equivalent professional experience.

– Extensive senior-level expertise in franchising and hotel management with deep knowledge of the hospitality sector.

– Proven experience in areas such as hotel development, operations, or real estate advisory.

– A solid track record in senior management, especially in multi-territory contexts, with direct P&L responsibility.

– International and domestic hospitality experience, ideally with familiarity across multiple brands in regional or multi-unit roles.

– Highly developed analytical and financial acumen.

– Extensive experience in senior leadership and people management.

– Fluent in both English and Turkish.

Why Wyndham ?
At Wyndham Hotels & Resorts, we value the contributions of our team members and believe in fostering a culture of growth, diversity, and inclusion. If you’re ready to take on a challenging yet rewarding role in a prestigious company that values excellence, innovation, and teamwork, we invite you for the position of Head of Operations – Turkiye.

Join us in creating memorable experiences for our guests while driving business success for our franchise partners!

Please submit your resume and a cover letter outlining your relevant experience and vision for the role.

*Wyndham Hotels & Resorts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: WHG Turkiye, Buyukdere Caddesi, Bahar Sokak, River Plaza D: 48, Istanbul, Istanbul  34394
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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