Head of Litigation & Complaints Department
Who we areflatexDEGIRO operates one of the leading and fastest growing online brokerage platforms in Europe. Based on modern, in-house state-of-the-art technology, we offer our customers of the flatex and DEGIRO brands a wide range of independent products with execution on top exchanges. Our technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and set leading standards in terms of product, price and platform quality.With around 3 million customer accounts and around 57 million securities transactions processed in 2023, flatexDEGIRO is one of the largest retail online brokers in Europe. In times of bank consolidation, low real interest rates and digitalization, flatexDEGIRO is ideally positioned for further growth. Further information can be found at https://www.flatexdegiro.com/en.Want to know what it’s like to work for flatexDEGIRO?Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!See You in Court!We are seeking a dynamic and experienced professional to take the helm as the Head of our Complaints Department. The Complaints Department is an integral part of our Legal Department, responsible for handling internal complaints and leading litigation at the Dutch Institute for Financial Disputes (Kifid) and other venues of dispute resolution. As the head of this team, you will play a crucial role in safeguarding DEGIRO’s legal standing and ensuring compliance with relevant laws and regulations.
You will lead, mentor and develop a team of Complaints Officers with different backgrounds and expertise. You will also work closely with colleagues from the Legal Department and other departments to navigate complex cases and drive strategic decision-making. Your expertise will guide the team in managing disputes, while your leadership will ensure our processes are efficient, and our defenses strong.
Essentially, we are looking for a lawyer with 5+ years of experience who loves to handle interesting legal challenges, but is ready for a shift away from the pressures of billable hours. This role offers the unique opportunity to focus on strategic legal work and improve the organization from within.Key Responsibilities:
What We’re Looking For:
Interested? This is what we offer you
To make your life easierYou get the freedom to work flexible. Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape!Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer.flatexDEGIRO Dutch Branch
Ian Daugherty
Corporate Recruiter1694
Amsterdam, Noord-Holland
Fri, 13 Sep 2024 07:46:09 GMT
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