Head of Grocery Accounts, UK – Uber Grocery and Retail

About Uber

Uber’s vision is to be the most reliable way to get anything on demand. We partner with supermarkets, convenience stores, pharmacies, and other retail verticals to accelerate their growth through delivery experience transformation and innovative technological solutions. Leveraging the power of the Uber Eats platform, we aim to deliver anything within 30 minutes, making on-demand delivery reliable and efficient for all.

About the Role

The Grocery & Retail business is a primary growth focus for Uber, driving reliable on-demand delivery from a wide range of retailers to customers who need it most. As the Head of UK Grocery Account Management, you will be at the forefront of this dynamic and high-performing team, tasked with forging and deepening strategic partnerships with leading retailers across the UK. This is a rare opportunity to shape the future of the UK’s grocery and retail environment as part of the Uber Eats leadership team.

What You Will Do

• Strategic Partnerships: Develop and implement a dynamic strategy to enhance relationships with top-tier partners, identifying new opportunities and creating compelling value propositions to drive significant growth.
• Team Leadership: Build and manage a high-performance team of Account Managers, fostering collaboration, mentoring, and guiding them to excel in partnership growth, negotiation, and relationship management.
• Executive Relationship Management: Represent Uber Eats at the highest levels, building and maintaining strategic relationships with C-suite executives at leading grocery partners to create mutually beneficial growth opportunities.
• Data-Driven Optimization: Use data insights to continuously refine partner programs, extract category insights, and identify opportunities for improvement, ensuring the success of partner initiatives.
• Operational Excellence: Collaborate closely with internal and partner teams to optimize SKU range, pricing, and promotions on the platform, ensuring a top-notch customer experience.
• Innovation & Market Insight: Stay ahead of industry trends, identifying emerging technologies and opportunities to elevate partner offerings, and drive strategic innovation and collaboration.

What You Will Need

• 8+ years of experience in team management within strategic partnerships, specifically in Grocery, FMCG, E-commerce, or Retail.
• Proven leadership and interpersonal skills with the ability to inspire, motivate, and coach teams to meet and exceed commercial goals.
• Strong strategic thinking and analytical skills with a deep understanding of commercial acumen and negotiation, adept at handling large data volumes and complex problem-solving.
• Experience in developing and executing go-to-market strategies for new products or services within the retail, grocery, and/or e-commerce sectors.
• Proven ability to work cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance) to achieve common objectives.
• Passion for Uber Eats’ mission and a strong belief in the transformative power of strategic partnerships within the grocery delivery and retail landscape.
• Bachelor’s degree.

Why Join?

Joining Uber means being part of a global company dedicated to innovation and growth. We offer a range of benefits including health and wellness programs, Uber credits, flexible work options, and a diverse and inclusive culture. Explore more about our benefits here.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

• Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].

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