Graduate Revenue Operations Support Analyst

About Ekco

???? Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.

IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

???? Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

• On It: We take ownership, follow through, and get things done.
• All In : We collaborate, support each other, and commit fully to shared goals.
• Connected: We build trusted relationships with colleagues, clients, and partners.
• Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

????If these values resonate with you, you’ll feel right at home here.

The Role

This role provides critical support to the Revenue Operations function within Ekco UK. The primary objective is to improve the accuracy, completeness, and timeliness of revenue and cost data by sourcing customer invoicing details, validating contract information, and assisting with reconciliation activities. The role plays a key part in ensuring that supplier Cost of Goods Sold (COGS) is correctly aligned with customer revenue and contractual commitments.

Day-to-day at Ekco:

Data Sourcing & Validation

• Gather customer invoicing details from internal teams, legacy systems, and acquired business units.
• Collect and verify customer contract documentation, including schedules, renewals, and amendments.
• Assist in building a centralised repository of customer contract and COGS data.

Supplier COGS Reconciliation

• Support the reconciliation of supplier invoices against customer billing and contract records.
• Identify discrepancies between supplier charges, customer revenue streams, reciprocal agreements
• Escalate variances and work with relevant teams to understand root causes.

Cross-Functional Communication

• Engage with teams across the business; Sales, Finance, Service and Procurement to source missing information and validate details.
• Communicate findings clearly and professionally, ensuring stakeholders understand requirements, variances, and timelines.
• Collaborate with legacy business contacts to track down historic documentation.

Analytical & Process Improvement Work

• Analyse data sets to identify trends, inconsistencies, and opportunities for billing and cost improvements.
• Support process mapping exercises to streamline contract and invoicing workflows.
• Contribute ideas for improving data accuracy, system utilisation, and documentation standards.

What you’ll be responsible for:

• Strong analytical skills with an interest in finance, data, or commercial operations.
• Good verbal and written communication skills, with the confidence to engage stakeholders at all levels.
• High attention to detail and a methodical approach to problem solving.
• Comfortable working with multiple data sources and legacy systems.
• Proactive, curious, and willing to investigate and resolve information gaps.
• Proficiency in Excel or similar data tools (e.g., XLOOKUP, pivot tables) is desirable.

Benefits / Perks

• ☀️ Time Off: 25 days annual leave + public holidays
• ???? Birthday Leave: One extra day off to celebrate
• ???? Company Pension Scheme
• ???? Employee Assistance Programme (EAP) for wellbeing support
• ????♀️ EkcOlympics: Global team activity challenges
• ???? Unlimited access to Pluralsight for continuous development
• ???? Real opportunities to grow, including international progression

Why Ekco

• ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year
• ???? First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
• ???? Ranked 4th fastest-growing technology company in the Deloitte Fast50 Awards
• ???? A culture rooted in diversity, equality, inclusion & belonging
• ???? A commitment to internal mobility and career progression
• ✨ Flexible, family-friendly working at the heart of our culture
• ???? Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

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