Global HR Services Director – Contingent Worker Managed Service Provider (MSP)

Essential Functions

• Effectively manage team resources and delegate tasks commensurate with skill level. Evaluate workload and quality through regular review.

• Lead corporate or departmental quality or process improvement initiatives.

• Contribute to discussions on implementation of Purchasing strategy on a regional basis and implement objectives as appropriate. Ensure staff have a consistent understanding and positive impression of business strategy for regional and global objectives.

•Lead strategic initiatives and develop implementation plans

• Lead contingent workers program

• Lead Global MSP program in North USA, Europe and APAC

• Provide leadership and management of Purchasing projects from conception through deployment. Establish project budgets, resource plans, milestones, tracking metrics, and success measures.

• Identify purchasing programs where change will impact the business, develop implementation plans, lead change teams and regularly liaise with senior management.

• Identify and agree with stakeholders the project team membership, process steps and timetable and ensure stakeholder interests are adequately represented on the team.

• Oversee preparation and presentation of purchasing recommendations to management and stakeholders.

• Manage benchmarking and validate opportunities by Requests for Information, and prepare and issue competitive Requests for Proposals.

• Manage and build relationships with internal stakeholders and function or business unit senior management to align priorities, ensure global procurement policies, processes and requirements are understood and complied with and to identify budget reduction opportunities and to ensure global procurement programs enable stakeholder to achieve their business plans.

• Work with stakeholders to manage vendor relationships using agreed scorecard methodology to drive continuous improvement (price, service levels, new ideas etc.).

• Oversee the creation of purchasing plans, priorities, change programs and agree and implement vendor management programs.

Global Professional Services Competency & Experience Requirement

Business Experience

• 5+ years’ experience of operating and influencing at a senior management level:

Procurement / Functional Experience

• 15+ Years operating in the Indirect Procurement environment

• 10+ years in the contingent worker space purchasing Contingent Worker Managed Service Provider (MSP) services across USA, Europe and India.

Company Experience

• 10+ years’ experience working for a enterprise sized organization:

• Multinational (Nth America & Europe) ideally with experience in APAC

• Complex business structure (ideally de-centralised – BU/Divisions)

• Experience is managing across more than 1 company

Qualifications

• Bachelor’s Degree Req

• Knowledge of purchasing methodologies, principles, theories, processes and practices.

• Knowledge of MS Office applications.

• Strong analytical and numeracy skills.

• Strong problem solving skills.

• Effective verbal and written communication skills.

• Ability to influence and motivate others.

• Ability to manage conflicting priorities.

• Ability to establish and maintain effective working relationships with co-workers, managers and clients.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled