Global e-Invoicing Digital Specialist

Job title:

Global e-Invoicing Digital Specialist

Company:

PerkinElmer

Job description

We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a ‘perkinelmer.com’ email address.What is Recruitment Fraud?Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an “interview” with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process.How to identify Recruitment Fraud?Please note that PerkinElmer DOES NOT:

• Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as

, however, these are not legitimate emails. * Present job offers without an employment application, an interview and a discussion with the hiring manager.

• Request payments or any type of personal data, such as credit card information, from prospective candidates for employment.
• Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer.
• Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview.

What to do if you are approached?

• Do not send any money or provide any personal information.
• Please contact the FBI’s Internet Crimes Complaint Center at this link to report the internet scam:

. The FBI’s IC3 aggregates criminal events and conducts analyses to prosecute these crimes. CloseDon’t ask what’s next. Define it. Step up, stand out and make a Statement.KeywordsLocation Search JobsShareGlobal e-Invoicing Digital SpecialistPoland Save for LaterResponsibilities Location Kraków, PL Job ID REQ-052964Main Responsibilities:Manage orders flowing through digital buying platforms (eg, Coupa, Ariba, webshop, etc) from submission through invoicing, using available tools & reports, in collaboration with Credit & Collections and Customer Care agents.Serve as customer-facing case owner from end-to-end.Support PO/invoicing, ensuring appropriate set-up during order creation, collaborating with Customer Care order entry agents.Monitor and support invoice submission to customer (eg, upload invoices to customer platforms), collaborating with Credit & Collections and Customer Care agents, ensuring successful timely execution, following local statutory regulations.Monitor and support digital channel order fulfillment in timely manner, troubleshooting where needed (eg, connection is lost, invoice not received)Support e-catalog administration and onboarding for select customers, ensuring lifecycle management of e-catalogs for price list and product list updates, as captured in SAP with product management and global pricing teams back to customers.

Address customer complaints, leveraging tools for tracking through resolution (eg, salesforce case mgmt.)Perform root cause analysis of ongoing points of failure, proactively updating processes/ platform to reduce further delays.Manage failed/ blocked/ or rejected transactions (eg, PO or Invoice) to successful resolution.Support, when needed, system upgrades, integration with new platforms, or process improvement projects.Basic Qualifications:2+ years experience with Ecommerce, purchasing and/or buying platforms (eg, Coupa, Ariba, Webshop, Yager etc.)2+ years experience managing orders through digital buying platforms.Preferred Qualifications:Experience in roles related to payment processing, fraud detection, or e-commerce.Proficiency in utilizing payment gateways, financial software, and digital payment platforms. Familiarity with programming languages, databases, and APIs can also be beneficial for troubleshooting and system integration.Understanding of global payment regulations, compliance standards, and data privacy lawsAbility to analyze transaction data, detect anomalies, and identify potential issues or trends in digital transactions is essential for optimizing processes and reducing fraud.Strong communication skills are necessary to collaborate with cross-functional teams, external partners, and customers to resolve payment-related inquiries and issues effectively.Adept at identifying and solving problems related to transaction processing, security, and user experience.Open to learning about new technologies, staying updated on industry trends, and adapting to changes in payment methods and regulations.Attention to detail, accuracy, and preserving customer relationships.Critical Skills:Strong written and verbal communication skillsGeneral knowledge of applied, food, services, and/or pharmaceutical businesses is a plus.Strong team player, able to work across boundaries.What we offer:Private healthcare, including dental care at MEDICOVERLife and accident insurance at GENERALIMULTISPORT CardHome Office AllowanceFlexible working hoursAdditional vacation days based on years of serviceSocial FundTuition reimbursement program, referral awards, and internal development opportunitiesPerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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Expected salary

Location

Polska

Job date

Thu, 18 Jul 2024 05:27:21 GMT

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