German-speaking Customer Service Agent in Alicante, Spain

Job title:

German-speaking Customer Service Agent in Alicante, Spain

Company:

Multilingual Jobs Worldwide

Job description

Description:Have you always dreamed of working under the sunny skies of Spain’s Costa Blanca? Now is your chance! We are looking for German-speaking customer service representatives for an online banking service in Alicante, Spain! Can you start training on November 4, 2024? Then read on!What you will be doing:

• You’ll be helping customers over the phone with their online banking questions.
• There’s no sales involved, and you’ll manage conversations in your own way—no script required.
• You don’t need to be a tech wizard, but good communication skills and enjoying customer interactions are key.
• No experience in customer service? No problem! You’ll receive a paid 2-week full-time training, where we’ll teach you everything you need to know and help you develop new skills.

Requirements:What do we require?

• German and English: German is your native language (C1/C2), and you can also communicate in English (C1 level)
• Opening hours: Monday to Sunday from 08:00 to 20:00
• Availability: You are available for at least 5 days a week, including two evenings per week until 20:00 and two weekends per month (Saturday and Sunday)
• Full-time during training: You are available for two weeks of full-time training
• Work location: You are ready to work on-site. After your onboarding period, you may work partially from home, in agreement with your team leader
• Skills: Service orientation, communication skills, and an affinity for administrative tasks. Basic computer skills and experience are also required
• Valid European passport: You must hold a valid European passport. An ID card will only be accepted if you have already worked in Spain
• You can start in our clients office in Alicante on November 4, 2024.

Offer:What do we offer?

• Salary: €1782 gross per month (full-time)
• Contract: Permanent contract with a 1-month probation period
• Working hours: 39 hours per week
• Training: A paid 2-week full-time training program
• Workplace: A secure and friendly office environment
• Career opportunities: An international work setting with various career paths, such as becoming a trainer or team leader
• Team spirit: A large team of international colleagues with a friendly and family-like atmosphere
• Relocation support: We reimburse your flight, assist with your registration in Spain, and provide accommodation for your first month!

Expected salary

€1782 per month

Location

Alicante

Job date

Sat, 26 Oct 2024 22:31:27 GMT

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