German Call Center Agent

Overview

Job description
Join ITSA Media as a Remote Outbound Call Center Agent and play a crucial role in our sales and marketing efforts. This fully remote position allows you to work from the comfort of your own home, with a flexible schedule to accommodate your needs.

Responsibilities:

Using scripts to provide information about product’s features, prices etc. and present their benefits over the phone
Engage prospects in meaningful conversations to understand their needs and present relevant solutions.
Ask pertinent questions to understand the customer’s requirements
Making calls according to a script that is assigned to each campaign that you are calling. You may also see further information about the contact and the client
Reaching the assigned number of calls per campaign on a daily basis
Following our Call Center standards and targets to maintain our quality service
Meet and exceed individual sales targets and performance metrics, including call volume and conversion rates.

Requirements:

Comfortable working independently and managing your time effectively in a remote setting.
Flexible schedule availability to work variable shifts, including weekends.
Reliable high-speed internet connection and a quiet workspace conducive to making calls.
A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room

Fluent in German and English (the interview will be in English)

Benefits:

Fully remote position offering flexibility and work-life balance. Paid training

Job Type: Full-time
Pay: 16,00€ per hour
Expected hours: 40 hrs per week with flexibility