GDA Apprentice – Business and Administration

Job title:

GDA Apprentice – Business and Administration

Company:

Royal Borough of Greenwich

Job description

Greenwich Direct ApprenticeshipWORK EARN LEARNPlease note you do not need to register for the apprentice talent pool to apply for Greenwich Specialist Apprenticeship roles.Greenwich Direct ApprenticeshipAn opportunity for external applicantsSalary details: £25,854, Scale 1 (Spinal point 2)GDA Apprentice Business Administration, SEND Outreach Services – work, earn and learnThe SEND Outreach Admin Team in the Directorate of Children Services provides essential administrative support across four key services: STEPS, Sensory Service, Early Years Inclusion Team, and ASD Outreach Team.We are seeking an adaptable and motivated individual who is eager to develop their skills in office administration. The successful applicant will be flexible in their approach, able to multitask, prioritise duties effectively, and deliver high-quality support to the SEND Outreach services.Professional Duties:

• Responsible for a variety of basic administrative tasks, including those required for acquiring the formal qualification, with support from the line manager and the wider Administrative and Leadership Teams within SEND Outreach Services.
• Follow instructions and collaborate with colleagues while managing time efficiently to meet the team’s needs.
• Communicate professionally with parents, students, schools, and other professionals, ensuring clear and respectful interaction at all times.
• Handle incoming calls to the service/team, logging key details, resolving basic queries, and redirecting more complex calls to appropriate team members.
• Provide accurate advice and information regarding SEND Outreach Services via phone, email, or in person.
• Carry out general administrative duties such as filing, photocopying, scanning, and processing the post.
• Manage data entry and maintain accurate records in relevant systems.
• Use office software including Word and Excel, ensuring proficiency following induction and training.

Team-Specific Tasks:

• Under direct supervision, work towards responsibilities aligned with the role of an Administrative Assistant, with tasks including:

• Processing new referrals to SEND Outreach Services.
• Archiving and filing office documents and children’s records.
• Updating the SEND Service pupil databases.
• Processing orders and conducting basic statistical research across SEND Outreach Services.

Personal Development:

• To undertake a varied programme of work experience, practical and theoretical training leading to a recognised apprenticeship qualification Business Administration Level 3 as part of an apprenticeship programme.
• To actively participate in their own development plan, which will be agreed with the line manager and the assessor from the training provider. To undertake the requirements of the academic element of the apprenticeship (e.g. attendance at college and completion of academic work). A minimum of 20% of working week will be allocated to this.

As a Royal Greenwich apprentice, there are many fantastic benefits you can enjoy. Please refer to the link ‘Benefits of working for us’ to learn more.How to apply:Click on the red “apply” button below, fill out your application and submit it.To be eligible to apply for these apprenticeships you must be living in the Royal borough of Greenwich (or if you have been in the care of the Royal Borough of Greenwich but are or have been in the living outside the borough).These opportunities are also open to

• Children 16 to 18 years who are looked after by the Royal Borough of Greenwich and have been for more than 13 weeks (which does not need to be all one period); AND

• *To care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by the Royal Borough of Greenwich Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday.

Please note: to be eligible for funding to complete the apprenticeship qualification you must have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship and have the right to work in the UK.If you have been granted leave to remain status, this must cover the entire duration of the qualification to be eligible for funding and for your application to move to the next stage.The main eligibility criteria:

• As some young people may turn 16 between the end of June and beginning of September (they would need to wait until they are 16 before starting their apprenticeship)
• Not already qualified to the same or higher level in the same field
• Working at the specified level in maths and English required for the qualification.
• Applicants who do not hold GCSE or Functional skills in maths and English will be tested for suitability.
• Have lived in the UK or EU for 3 years prior to applying for this apprenticeship.
• To qualify for Government funding for the apprenticeship, applicants must have the correct status which is usually having been resident in the UK for 3 years, but there are some exceptions to this which will be checked at the time of application.

As part of the screening process, you will need to demonstrate that you meet the maths and English skills criteria. This can either be by providing evidence of your GCSE’s or functional skills certificates. If you do not have these, the learning provider who will be delivering the qualification, will screen applicants to determine if they are eligible for the qualification.When completing the application form you will be requested to upload your evidence of maths and English GCSEs, or functional skills certificates achieved.We urge applicants to upload this at the time of applying for the role to prevent any delays in the recruitment process.You will be asked to provide proof of your address before completing the application form, please have this available for upload.The following are acceptable forms of proof of address:

• Recent bank statement (dated within the last 3 months)
• Household utility bill (electricity, gas, water, dated within the last 3 months)
• Council Tax bill
• Official letter from the benefits agency/ HMRC
• National Insurance letter
• NHS card or letter of confirmation from your GP practice
• A rental agreement/mortgage statement for your current residence

We understand some applicants may not have the proof of address in their own name, due to for example living with parents/carers. In this instance you can supply documents that confirm you are linked to your parent/carer and live with them i.e. Birth/adoption certificate and council tax letter.For help and support to ensure that you make the best possible application please contact GLLaB on 020 8921 2440 or at . GLLaB will provide training and help you to draft your application and prepare for interviews.For an informal discussion about this opportunity, please contact Magdalena Maniecka; Magdalena.Maniecka@royalgreenwich.gov.uk .If you require any assistance in viewing or accessing this opportunity, please contact or call 020-8921-8977Safer recruitment: Royal Borough of Greenwich is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the Royal Borough will take up references prior to interview. You should provide details of referees including your current and previous employers, covering the last 5 years. Candidates can request for us not to send a reference request to their current employer prior to interview by emailing us at recruitment@royalgreenwich.gov.uk.As part of our Safer Recruitment Policy, a full employment history is also required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Unless otherwise stated, a Basic DBS check will be undertaken as part of the pre-employment checks for successful candidates.Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.DBS: This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974).Advert Close: All vacancies close at midnight unless otherwise stated.How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this to help you calculate a pro rata salary.Apprenticeship Royal Greenwich Residency Requirement :To be eligible to apply for this role you must be living in the Royal borough of Greenwich; or if living outside Royal Greenwich, be in the care of Royal Borough of Greenwich as defined below*

• *Open to children 16 to 18 years who are looked after and have been for more than 13 weeks (which does not need to be all one period); AND

• *Open to care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday.

Apprentice right to work in UK:To be eligible to apply for apprenticeships at Royal Greenwich you must have the right to work in the UK and have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship**Please note: Government funding is required to complete the apprenticeship qualification. If you have been granted leave to remain status, this must cover the entire duration of the contract to be eligible for funding and for your application to move to the next stage. Please see for more information.The duration of the contract is typically 18 months but could be longerOur Staff Values: are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.Related informationPlease read any attached documents before applying for this jobFile size: 349.49 KBFile size: 139.87 KBExternal linkExternal linkExternal linkExternal linkAt the Royal Borough of Greenwich we believe children should enjoy their childhoods, and we are determined to apply child-centred best practice in everything that we do.We have opportunities for Social Workers to join our Permanence and Safeguarding Service, including our MASH team (Multi- Agency and Safeguarding Hub).Social Work – Health & Adult ServicesOur people are important to us. We believe in a 21st century adult health and social care that makes the best use of people’s strengths and resources to ensure our residents, and our workforce, thrive.

Expected salary

£25854 per year

Location

Greenwich, South East London

Job date

Sun, 03 Nov 2024 07:28:53 GMT

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