FTC Account Director, Advertising

Description

Description

You know what needs to be done and your penchant for delivering results to meet goals makes it happen. The primary purpose of this role is to become an expert in client services. You will be expected to lead accounts, driving high levels of satisfaction and seeking out new business opportunities as the main senior point of contact. Your focus will be on ensuring the smooth running of client services teams and accountability for meeting the business objectives of the clients, both strategically and financially. You will be seen as a key ambassador for the company and its values.

Responsibilities

• Lead high profile project initiatives
• Partner with key clients to ensure client satisfaction every step of the way
• Working with the team, take the lead on strategic, creative and digital planning; oversee the team on deliverables
• Get to know the client’s business as well as they do, provide value with every interaction
• Seek to ignite new opportunities with allocated clients
• Be an ambassador for the agency and its values
• Assume responsibility for the team’s delivery of quality projects that meet or exceed client expectations
• Working with team, ensure financial management and budget compliance, anticipate and report on issues
• Apply sound business insight and judgment in the best interests of the agency and our clients
• Set the example for professionalism and work ethic for the account team
• Assume leadership as the day-to-day champion of the brand, internally and externally
• Build a safe environment for innovation and risk-taking
• Support senior staff and build a cohesive junior team with solid mentorship and management

Requirements

• Degree educated
• The ability to coordinate multiregional client teams – globally and locally
• Extensive healthcare advertising experience gained from an agency environment, able to hit the ground running
• Strong people management skills with a passion for nurturing junior staff members
• Experience in leading omnichannel projects
• Excellent verbal, listening and communication skills
• Confident when delivering presentations
• Proactive and solution-focused – the ability to anticipate client requirements
• Resilience and gravitas
• Solution focused – suggestion of ideas and recommendations where appropriate

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

The diverse European healthcare environment requires a specific approach to communications. The European market provides multiple challenges to the pharmaceutical industry, emerging biotechnology and medical technology firms who develop, launch, and commercialise drugs and devices. Deep and varied local and international insights, experience, capabilities and footprints are required for impactful healthcare communications in Europe because of the high diversity in local regulations, health systems, market dynamics, key stakeholders’ perceptions, as well as cultural nuances and languages. A next-generation agency group that offers the perfect combination of global size and unprecedented capabilities with European and local expertise. As a part of Syneos Health, a global biopharmaceutical accelerator integrating clinical development, real-world, late-stage and full commercialisation, we serve the complex European healthcare market with tailored communications solutions for our customers’ clinical and commercial success.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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