Front Office Manager

Location:
Rotterdam – Nederland, Netherlands
Salary:
£36.5k per year + gross
Type:
Contract
Start Date:
asap
Contract Period:
as per contract
Main Industry:
Search Catering & Hospitality Jobs
Advertiser:
COREcruitment
Job ID:
133137299
Posted On:
29 June 2026

Job title: Front Office Manager – 5-Star Hotel
Location: Rotterdam
Salary: A‚¬41,600 gross per year

Dutch language mandatory

For our client, an international hotel group opening a new property in Rotterdam, we are seeking a motivated Front Office Manager.

Key Responsibilities:

* Spearhead the pre-opening configuration of the Front Office department, defining procedures, service standards, and organizational structure
* Hire, onboard, and mentor the Front Office team to ensure exceptional service delivery from the outset
* Manage daily Front Desk operations, such as guest check-in/out and relations, to maintain a flawless, premium experience
* Deploy operational workflows, systems, and technologies aligned with company policies
* Handle guest feedback and resolve concerns efficiently to guarantee satisfaction and foster loyalty
* Coordinate with cross-functional teams (Housekeeping, Maintenance, F&B) to maintain seamless hotel operations
* Track KPIs, financial budgets, and performance indicators for the Front Office department

Ideal Candidate:

* At least 3 years of experience in a Front Office leadership position; pre-opening experience is advantageous
* Comprehensive knowledge of Front Office operations, procedures, and property management systems (PMS)
* Fluency in English and Dutch ; additional languages are a plus
* Strong leadership, organizational, and problem-solving capabilities
* Background in Hospitality, Tourism, or a similar field

Extras:

* Exclusive hotel discounts.
* Professional development
* Referral rewards: Earn free hotel stays through our successful referral program

If you are a dynamic leader with a passion for luxury hospitality and a drive to deliver unparalleled guest experiences, we invite you . Please submit your CV to # title: Front Office Manager – 5-Star Hotel
Location: Rotterdam
Salary: A‚¬41,600 gross per year

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