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MAMA?
In mama crediamo che il che il nostro personale sia la nostra principale risorsa, qualunque sia il suo ruolo. Noi siamo la gang della felicità che ha come missione rendere indimenticabile l’esperienza dei nostri clienti.
Nei nostri Hotel Mama, ognuno più originale dell’altro, come anche i talenti che reclutiamo, contiamo sul buon umore, il coinvolgimento, la motivazione e i forti valori umani.
I nostri fondatori, la familia Trigano, credono nei nostri team e nella crescita. Permettono esperienze trasversali al interno degli hotel e con possibilità di mobilita internazionale. Lavorare in Mama non è una questione di diploma o anni di esperienza ma di entusiasmo e passione.
THE MISSION?
Our customers and the reception team are in good hands with you ????.
Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at
the beginning, but maintained at all times of the day.
You recruit, train, lead & coordinate the Front Office team in addition to taking on many responsibilities.
As head of department, you are the direct spokesperson and create the link ♾ between the staff, your
team and Management.
You are in charge of managing & solving customer issues and complaints in order to retain our
customers.
Involved in the marketing of Mama services, you inspire the promotion of our shop (sale and
merchandising of products), the restaurant and our events.
The customer experience must be perfect ✨ and you guarantee it ????.
MADE FOR YOU ? ONLY IF…
play, but Mama can count on you ✊!
in your mission.
situation.
and your Excel tables make people so jealous!
YOUR LITTLE EXTRAS :
Apply
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