Front Office Manage

Location:

Linz – Upper Austria, Austria, Austria

Salary:

£2.3k – 2.6k per month + bonus

Type:

Permanent

Main Industry:

Search Catering & Hospitality Jobs

Advertiser:

COREcruitment

Job ID:

132911452

Posted On:

22 April 2026

Salary: A‚¬2600 -A‚¬3000 bruto per month + bonus

Start: ASAP

Languages: English, German – any other European language is a bonus

Position Overview

I am looking for a hands-on Front Office Manager with a strong, dynamic personality to lead my clients team at reception and the guest services team.

The ideal candidate is present on the floor, leads by example, and ensures a seamless, welcoming experience for every guest from arrival to departure.

Key Responsibilities

* Oversee day-to-day front office operations, including check-in/check-out, room allocation, and guest inquiries.
* Lead, coach, and motivate the front office team, ensuring professional appearance, performance, and high service standards at all times.
* Act as the main point of contact for guests, handling complaints and special requests with confidence and a solution-oriented mindset.
* Coordinate closely with housekeeping, maintenance, reservations, and F&B to guarantee smooth operations and efficient communication.
* Support and partially oversee reservations processes (individual and small groups), ensuring accurate data entry, optimal room allocation, and upselling where appropriate.
* Assist with basic revenue management tasks such as monitoring occupancy, rate categories, and demand periods, and providing input on pricing and restrictions.
* Prepare and analyse front office reports (occupancy, ADR, RevPAR, no-shows) and support continuous improvement of procedures and guest satisfaction.
* Ensure compliance with company standards, local regulations, safety, and security procedures.

Profile

* Completed education in Hospitality Management or equivalent experience.
* Several years of front office experience in hotels, with at least 1-2 years in a supervisory or assistant manager role.
* Strong and confident character, able to take decisions, manage pressure, and handle challenging situations calmly and professionally.
* Hands-on leader, visible in the lobby and at the desk, not only in the office.
* Excellent communication and guest relation skills, with a natural passion for service and hospitality.
* Very good knowledge of PMS (e.g. Opera) and standard hotel systems is an asset.
* Languages: fluent English and German are mandatory; additional languages are a plus.

Nice to Have

* Experience with reservations, basic revenue management or previous exposure to rate management and forecasting.
* Experience in a similar role within an international or upscale hotel environment.

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