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This is a fantastic opportunity to join the major cross government Unity Programme which will bring together Shared Services for His Majesty’s Revenue and Customs (HMRC), Department for Transport (DFT) and Ministry of Housing, Communities and Local Government (MHCLG).
The Unity programme aims to deliver the tools in Human Resources (HR), Finance, Payroll, and Procurement to enable the user to complete administration tasks quickly and with minimal effort by modernising our IT Platform, bringing together our shared services teams, standardising our data and streamlining processes to improve efficiency and reduce costs.
The Finance process team is a key component of the Unity Programme in developing the Finance processes for Department for Transport, HMRC and the MHCLG under a single Shared Services umbrella.
We have an exciting opportunity for a Process Engineer specialist to help deliver a new Enterprise Resource Planning (ERP) solution for the Unity cluster, supporting Department for Transport, HMRC and the Department for Housing and Levelling up Communities.
In this dynamic position you will be responsible for the development of a standard suite of Finance processes from captured functional requirements across the Unity cluster. This involves collaboration with operational teams and a newly established intelligent client function within HMRC, DFT and MHCLG. Ultimately supporting the planning, execution, and management of system changes and improvement initiatives throughout the transition period.
The overarching aim of the Finance workstream is ensuring a smooth transition and minimal disruption to operations during implementation phase.
There will be some travel involved in this role and occasional need to attend conferences, cross-government meetings.
Key Responsibilities
1. Develop, analyse and the implementation of Finance processes in line with best practice and Cabinet Office directives.
2. Project Planning: Develop comprehensive project plans outlining process tasks, timelines, resources, and dependencies for system changes/improvement ideas across the three government departments.
3. Stakeholder Management: Collaborate with deputy transformation leads, key stakeholders and 3rd party suppliers to ensure functional requirements and designed and built in line with Design Board sign off. Leading a community of stakeholders, providing updates, and addressing concerns throughout the transition process.
4. Change Management: Develop and implement change management strategies to facilitate the adoption of new Finance systems. This includes liaising with leads on communication plans, training programs, benefits realisation and innovative support resources.
5. Risk Management: Identify potential risks and issues that may impact the transition process and develop mitigation strategies to minimise disruptions.
6. Quality Assurance: Ensure that system changes and potential enhancements meet quality standards and adhere to government regulations and compliance requirements.
7. Documentation and Reporting: Maintain accurate documentation of project activities, including meeting minutes, progress reports, and lessons learned. Provide regular updates to senior management on project status, risks, and achievements.
8. Continuous Improvement: Identify opportunities for process improvement and optimisation within Finance and Procurement, driving efficiencies and enhancing functionality to meet the evolving needs of departments.
9. Work closely with Change, Data, Tech and Process colleagues within the programme advising on change and data impacts. Supporting seamless embedding and landing of system changes into each department.
10. A strong team player who is a self-starter with the ability to work in a dynamic culture of change, who is adaptable and willing to review priorities to meet the current and future needs of the team.
11. Excellent organisational skills with experience of identifying, facilitating, and delivering events to a wide range of colleagues.
Across the two available roles the candidate will possess a strong background in process engineering, this will include working with stakeholders to understand functional requirements, lead discovery workshops to drill down into lower-level details, working with our 3rd part suppliers and tech teams in ensuring the developed processes are fit for purpose and meet requirements. Ideally the candidate will have a background in Finance Processes.
Essential Criteria
Desirable Criteria
We’ll assess you against these behaviours during the selection process:
Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
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