Field Service Techniker (m/w/d) im Bereich Analysentechnik

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Manager

As a Field Service Technician in the field of analytical technology, you will provide technical support for gas analyzers and systems supplied by ABB across various industrial sectors in Austria.

You provide high-quality, professional service both remotely and in person.

Your practical experience and understanding of customer needs help you build strong customer relationships. Additionally, you actively identify and develop new business opportunities.

Your Role: Own the Challenge

• Technical Service & System Support: Execution of commissioning, system inspections, maintenance, repairs, and troubleshooting at customer sites as well as via remote access. Responsible for hardware installation, software deployment, parameter configuration, comprehensive functional testing, and creation of technical documentation.
• Customer and Project Communication: Coordination of technical and scheduling details with internal departments and direct communication with customers to prepare and execute service assignments.
• Detection and evaluation of possible device failures, initiation of proactive measures, and effective collaboration with internal partners to ensure enduring issue resolution.
• Quality and Process Improvement: Recognition and addressing of current and future customer requirements, continuous contribution of improvement proposals aimed at optimizing products, processes, and service quality.

What it takes to Run what runs the world

• You have completed a technical education (apprenticeship or technical college), specializing in electrical engineering, automation technology, or a related field.
• You have extensive experience as a service technician with prior experience in measurement technology or have at least 5 years of professional experience in the industrial sector.
• You demonstrate a high willingness to travel domestically and occasionally abroad and hold a valid Class B driving license.
• You are fluent in both spoken and written German and English.
• Personally, you impress us with your notable service affinity as well as a high degree of initiative and self-management skills.
• Consistency, punctuality, and a commitment to continuous professional development are natural for you.

Why join our company?

• Work-Life Balance – Flexible working models, including flextime and hybrid options, to support your personal and professional life.
• Health & Well-being – Access to various health measures, a Global Employee Assistance Program, and a gender-neutral parental leave policy.
• Financial Perks – Participation in the Global Employee Shareholder Acquisition Program (ESAP)
  and meal allowances.
• Career Growth – Extensive training opportunities and structured development programs to help you advance.
• Inclusive Culture – A dynamic, international work environment that fosters collaboration and innovation.

In accordance with the collective agreement for the electrical and electronics industry in Austria, the minimum salary for this position is € 3.400 gross per month as of May 2025. There is a clear willingness to offer compensation above the collectively agreed minimum salary, depending on qualifications and experience.

More about us:

ABB’s Process Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.

We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement.

We value people from different backgrounds. Could this be your story? Apply today or visit careers.abb to read more about us and learn about the impact of our solutions across the globe.

#ABBcareers #LI-Hybrid

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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