Field Service Engineer – Measurement Intelligence Industry in Milan, Italy

Job Family: Customer Services

Req ID: 436701

Create a better tomorrow with us.

We are looking for a Field Service Engineer, interested in the Measurement Intelligence industry for Gas Analysis Solutions, to be hired with a permanent contract within the Process Automation area.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

Your Challenge

Within the Digital Industry Organization, the Field Service Engineer will be responsible for driving Customer satisfaction through excellent delivery of installation, configuration and repair on site assigned tasks on our Analyser Systems and Gas Chromatograph systems. In particular, he will manage customer plants covered by maintenance contracts ensuring the best installed gas analysis systems performances and reliability.

The engineer who takes this position will travel to a customer’s site and troubleshoot, test, maintain, and/or commission solutions using Siemens CGA products and industry technology portfolio to satisfy industrial customer requirements and solve problems.

The main activities will be to:

• Perform installation, configuration, repairs and training on assigned Analytical and Gas Chromatograph systems

• Ensure complete execution of all preventive maintenance on the assigned assets

• Work constantly with local Customer Service team

• Report all activities in order to satisfy Complaint Handling processes

• Interact with Regional Support Center to ensure proper resolution of the issues

• Comply with Health and safety, Environment and HR regulations

To be a perfect fit for this role, you have:

• Proven experience in a similar role

• Education Required Level: Bachelor degree in an engineering field or Technical Diploma

• Willingness to travel (80%) in Italy and sometimes abroad

• Previous experience in Customer facing roles

• Team working attitude, proactive and able to take self-initiatives

• Car License

• Passion to never-stop growing

• Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge

• Proficiency in English and Italian, both writing and speaking

• Eligibility to work in Italy

What we offer:

• Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.

• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.

• Never stop growing: plenty opportunities for continuous and individual learning journeys

• An inclusive team culture where you can be yourself

Join us and be yourself. Inclusion is our ambition!

Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

For more details about Siemens Italia please go to: www.siemens.it

Our recruiting team is looking forward to getting to know you!

#MakeYourImpact #LI-Hybrid #LI-EB1