Field Service Engineer – Maternity Cover – Central Southern Italy

Johnson & Johnson is currently seeking a Field Service Engineer as maternity cover to join our Service Team covering Central-South Italy.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

DE&I Statement

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Responsibilities:

• Helps perform repairs on customer equipment in accordance with manufacturers’ repair procedures and safety guidelines.
• Coordinates parts inventory maintenance to ensure that parts are available when needed for repairs.
• Performs preventive maintenance tasks such as lubrication, cleaning, inspection, and repair of equipment to ensure that it is operating efficiently.
• Provides assistance when customer satisfaction issues arise.
• Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.
• helps organize key tasks for the Technical Field Service team as an established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice.
• Provides support for internal teams in the customer service function.
• Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables.
• Delivers high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.
• Executes tasks for the field service unit, following processes to ensure accuracy, timeliness, and quality of deliverables.
• Contributes to the achievement of operational targets by conducting tasks that are typically routine, with some deviation from standard practice.

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