FIELD SERVICE ENGINEER

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Team Leader

Your role and responsibilities

You will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

Work model for the role is: #LI-Onsite.

In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

• Performing maintenance, commissioning, and troubleshooting of low and medium voltage switchgear at customer sites, while applying ABB health and safety standards.
• Conducting inspections and preparing reports, including technical documentation and work summaries to be signed by customer representatives.
• Supervising external service teams and recommending improvements, such as equipment upgrades or procedural changes to enhance performance and customer satisfaction.
• Coordinating with management and customers, ensuring safety planning, documentation flow, and managing on-site interventions across Italy (70%) and abroad (30%) for approximately 200 days per year.

Qualifications for the role

• You have at least 5 years of experience in the same field.
• You are qualified in reading schematic, electrical and wiring diagram.
• You work well both independently and as a part of a team. You seek solutions actively, instead of focusing on Problems.
• Technical Diploma or degree in mechanical or electronical field.
• You are at ease communicating in Italian and English, both written and spoken.

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Corporate welfare: Access to a wide range of services and personal well-being support.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
• Meal allowance: Access to canteen.

More about us

ABB’s Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers #RunwithABB

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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