Field Effectiveness Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Inventory Management

Job Category:

Professional

All Job Posting Locations:

Pomezia, Roma, Italy

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Field Effectiveness Specialist role to be in Pomezia, Italy.

Purpose

Within the team, the resource will support Cycle Count activities and the management of excess stock and returns in the field, with the aim of optimizing the consignment stock held at customer sites.

As part of the Cycle Count process, the resource will support the planning of inventory counts at customer locations within their assigned area and assist the external company (Inventory Srl) during the physical count. They will carry out on‑site reconciliations and quantify any inventory discrepancies emerging from the count, working closely with the Inventory and Customer Service teams. The resource will then review the reconciliation results with the customer in order to recover orders related to shortages, provided the necessary supporting documentation is available. They will complete the resolution of any remaining discrepancies together with the Business and Finance teams, ensuring approval within the deadlines defined by the applicable procedures. Finally, they will ensure accounting alignment by performing the necessary system transactions.

As part of field optimization activities for equipment and instruments, the resource will support pull‑back actions following the closure of the inventory count, agreeing with customers on any excess items to be returned. They will also support the management of expired products identified during the cycle count, ensuring their return to the central warehouse. Additionally, the resource will assist in the overall management and optimization of products in the field, such as retained loan sets and consignment items.

As a Field Effectiveness Specialist, you will:

• Prepare the documentation and activate the operational procedures required for the physical inventory of the warehouse and Consignment Stock.
• Analyze any discrepancies found and share the related reporting.
• Interface with Business Management, Financial Controllers, and Finance in order to obtain the necessary authorizations for recording inventory variances.
• Provide the business with specific reports related to inventory stock levels.
• Use the SMART App to manage counting activities and inventory movements.
• Support the Inventory team with Audit activities aimed at verifying inventory operations.
• Guide the business on opportunities for redeployment of company assets using corporate analytical tools.
• Monitor the execution of the optimization plan by producing the required reports to implement corrective actions where needed.

Qualifications/Requirements:

Essential:

• Extensive experience (2+ years) in Inventory management
• High school diploma or bachelor’s degree in: Engineering, Economics, Supply Chain, Data Science, Computer Science / Programming, Business/Economics
• Experience in leveraging handling large Data Sets, Data Acquisition, Transformation and Visualisation tools. (e.g. Microsoft Excel, Python, R, SQL, Tableau, PowerBI etc)
• Attention to detail, Lateral thinking & Problem Solving
• Demonstrated conceptual, analytical skills & logical thinking with statistical modelling / data analysis competency
• Ability to influence the decision-making process by the use of data
• Good communicator
• Good business English

Desirable:

• Commercial/Customer facing experience
• Masters/PhD Degree in an associated field
• APICS Certification

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

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Required Skills:

Preferred Skills:

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