Field Clinical Specialist II in Field, Italy

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

As a Field Clinical Specialist in the TMTT team, you’ll play a crucial role in partnering with clinical professionals to deliver our patient-focused therapies including proctoring, training, and education. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert. The time is now to join a team focused on transforming treatment for the many patients in need.

You will develop clinical education materials in connection with clinical investigations including providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

How you will make an impact:

• Provide education on all aspects on the Evoque therapy, device preparation, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support while influencing decisions and monitoring compliance in new sites.

• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one therapy, while providing consultation to team members on training recommendations.

• Provide input to continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.

• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP.

• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales).

• Provide knowledge transfer to team member on launch activities.

• Other incidental duties.

What you’ll need (Required):

• Bachelor’s Degree or Equivalent in a related field (Clinical, Imaging, Cardiology, Nurse, Echocardiography…) plus 3 to 5 years experience in medical devices and/or clinical experience.

• Training experience in a clinical / technical environment at least for 3 years.

What else we look for (Preferred):

• Proven expertise in MS Office Suite.

• Excellent written and verbal communication skills in English, any other European language is a plus.

• Presentation, and interpersonal relationship skills including negotiating and relationship management skills, while being a team player.

• Ability be adaptable and travel to new sites across the region (e.g., Europe) up to 70% of the time; must have a flexible mindset. The region to cover will mainly be Central-West Germany, but the training will be all over Europe.

• Good problem-solving and critical thinking skills.

• Moderate knowledge and understanding of cardiovascular science and cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences.

• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting.

• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)

• Ability to manage confidential information with discretion.