F&B Office Manager (m/f/d)

Company Description

The Hoxton in Vienna. Join our Team!

With 196 rooms, a ground-floor and a rooftop restaurant, two bars, event spaces including a large auditorium, and a rooftop swimming pool, we’re making our mark in Vienna. You’re an out-of-the-box thinker and want to work in a creative environment? We can’t wait to welcome YOU to our team!

More about us…

The Hoxton is a series of open-house hotels, each set in a neighborhood we love. Since opening our first hotel in Shoreditch, we’ve aimed to offer more than just a bed for the night. We believe that great style doesn’t have to come at the expense of great value, and we’ve created places where guests can mingle with locals and soak up the surroundings, with lively, welcoming public spaces.

Job Description

What you’ll do…

As F&B Office Manager, you are the administrative backbone of our F&B team, working closely with the Director of F&B and the F&B Operations Manager.

You ensure everything runs smoothly behind the scenes: From schedules and menus to compliance and reporting providing operational and administrative support across all outlets.

With your structured approach and strong communication skills, you keep all the threads together, creating clarity, efficiency, and order in a busy environment.

Your responsibilities include:

• Supporting daily operations across all outlets with administrative and operational tasks.
• Maintaining clear communication between FOH & BOH and assisting with coordination needs.
• Managing all F&B schedules, tracking vacation, sick leaves and attendance, ensuring accurate monthly closing.
• Printing menus & specials daily, maintaining correct layouts, prices and HOX brand standards.
• Ensuring hygiene standards and HACCP documentation are up to date and following up with teams on outstanding items.
• Managing EMC/Simphony pricing, creating or deactivating menu items and ensuring consistency across systems, boards, and print materials.
• Assisting with inventories, ensuring accurate documentation, and preparing reports for F&B management.
• Supporting internal organization such as communication boards, SOPs, onboarding materials, and supplier contacts.

Qualifications

What we’re looking for…

• Previous experience in F&B administration or office management in a fast-paced hospitality environment.
• Highly organized with a love for creating structure and optimizing processes.
• Reliable, detail-oriented, and able to manage multiple tasks simultaneously.
• Strong communication skills and ability to work closely with various teams and outlets.
• Good understanding of F&B operations and numbers: from scheduling and inventories to menu pricing.
• Fluent in both German and English (spoken and written).

Additional Information

What’s in it for you…

• Sei dabei in einem Team, das mit absoluter Leidenschaft unvergessliche Gastfreundschaftserlebnisse kreiert.
• Rabatte bei unserer Ennismore-Family, 30% F&B-Rabatt und bis zu 50% Rabatt auf Hotelbuchungen.
• Rabatte bei Accor – Genieß exklusive Mitarbeiterrabatte in über 4.700 Hotels – inklusive Rabatten auf Food & Drinks, Spa-Treatments, Shopping und mehr.
• Kostenloses Essen während deiner Schicht.
• Hol dir deine Inhouse-Experience und lerne unser Haus aus Sicht des Gastes kennen, wenn du bei uns einsteigst.
• Zeit, um dich ehrenamtlich bei einem unserer Charity-Partner zu engagieren.
• Hox Hero und Nifty Fifty – unsere Belohnungen für besondere Leistungen und das Leben unserer Werte.
• Regelmäßige Teamtreffen, von unseren High Fives bis hin zu unseren (pretty special!) Team-Partys – wir wissen, wie man die besten Zeiten hat!
• Fordere den Status quo heraus und arbeite in einer Umgebung, die nicht nur kreativ, sondern auch erfüllend ist.
• Werde Teil einer innovativen, schnell wachsenden, internationalen Gruppe, die die Gastfreundschaftswelt ordentlich aufmischt.

You want to join a new adventure?

You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Join the Team!

For this position, a gross monthly salary starting from €2.263 is offered. Of course, higher compensation is possible depending on your prior experience and qualifications.

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