F&B Host/Hostess – Dinner in Vienna, Austria

Job Number 24152394

Job Category Food and Beverage & Culinary

Location The Ritz-Carlton Vienna, Schubertring 5-7, Vienna, Austria, Austria

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

YOU MAKE THE DIFFERENCE

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:

F&B Host / Hostess

Become part of our awarded Food & Beverage Department:

DSTRIKT STEAKHOUSE

• Worldsbeststeaks: Best Steakhouses in the world Nr. 29

• Gault-Millau: 2 Hauben 2023

• Falstaff: Best Breakfast & Brunch in Town 2021

• Falstaff: Sommelier of the Year 2018

PASTAMARA – BAR CON CUCINA

• Top 50 Italy: Nr. 26 Best Italian Restaurants in the World 2024

• Michelin Guide Listing

• Gambero Rosso Awards: 3 Forks

DBAR

• American cocktail bar overlooking Vienna’s Ring Boulevard. In a classic setting, serving some of the most exciting cocktails in the city

ATMOSPHERE ROOFTOP BAR

• Top Rooftop Bar Vienna, the place one comes to feel the fresh lifestyle of Vienna. Relaxed, elegant meeting place on the highest level

IN ROOM-DINING

• Bringing our awarded F&B Outlets to the guest rooms

MEETINGS & EVENTS

• Conference space that makes business a pleasure

Your tasks:

• Taking and processing restaurant reservations via phone and email

• Welcoming and saying goodbye to guests in our F&B outlets

• Placement of guests and presentation of our menu

• Accepting and processing special guest requests

• Preparing the table plan

• Guest relations and handling of guest complaints

• Active participation in service and sales

• Responsibility for the professional preparation of the service stations

Your Competencies:

• Absolute service orientation

• High operational readiness and resilience

• A friendly, well-kept and professional appearance

• very reliable knowledge of German and English, any additional language advantageous

Our benefits:

• An attractive salary

• Team-spirited co-workers

• Encouraging management

• Meals in our in-house Employee Dining Room

• Excellent career opportunities within the world’s largest hotel chain Marriott International

• Regular growth and training opportunities

• Wellbeing programs

• Worldwide discounts on hotel rooms, gift shop items, food and beverage

• Recognition programs

“We are Ladies and Gentlemen, serving Ladies and Gentlemen”

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests.

We are already looking forward to receiving your application:

bewerbung.vienna@ritzcarlton.com

Please be advised that German and English language Skills and a valid working permission for Austria are required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.