Facilities Program Manager

Job title:

Facilities Program Manager

Company:

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.WE’RE HIRING – FACILITIES PROGRAM MANAGERABOUT US:You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…INGENUITY:EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITYDiversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.JOB TITLE: FACILITIES PROGRAM MANAGERREPORTING INTO: Performance & Governance LeadAbout the Role:The EMEA Programme Manager will form part of the Programs, Performance and Governance team within the facilities management function of one of JLL’s key Client portfolios. Working directly with the Performance & Governance Lead.The Programme Manager will support EMEA projects, change management programmes across the account through timely delivery, providing a comprehensive knowledge and understanding of requirements fully aligned with facilites strategies. The objective is to create and implement programs across the region, ensuring highest standards, consistency and compliance, and raising the bar for the account operational delivery.The program manager will head a team of two, managed remotely: One program manager specialising in social impact, and an other program manager peer.Key Responsabilites:Act as the EMEA owner for defined programs.

• Define and document clear and detailed functional scope of works and specifications, including the expected outcomes and impact of the program with future regional roll out and constraints in mind.
• Constantly align and share best practices with Facilites Global, and International teams to raise the bar in providing a consistent workplace experience in all corporate offices.
• Support, promote and enhance Global and International initiatives and programs in EMEA to ensure effectiveness and buy in across business, employees, stakeholders and facilites service lines.
• Work closely with Meta SMEs to align priorities and strategic business objectives
• Continuously research and benchmark to provide innovative solutions and implement industry best practices
• Build and apply change management plans for final users, stakeholders and facilites operational teams, for all programs, including roadmaps, communication plans and templates, technical or operational documentation and supporting justifications
• Make the right tradeoff between schedule, resources and scope to ensure timely and successful delivery of the project.
• Create and efficiently communicate and policies, processes to the wider EMEA teams, to drive program deliverables and ensure team adhesion.
• Develop and maintain the online training platforms and tools to support the Train the Trainer model within the account.
• Provide regular detailed reporting on project status, calling out critical milestones, risks with impact and mitigations, bottle necks and blockers with path to green.
• Engage with stakeholders to ensure customer feedback is collected and analysed in order to measure satisfaction and drive the continuous improvement processes
• Manage and optimize the budgetary and cost aspects of each program, with a focus on cost avoidance and savings.

About you:

• You have proven experience in related role, in particular with an operations focus in a Facilities Management environment
• You have a track record of effectively managing projects and developing initiatives
• You have communication and interpersonal skills and proven capabilities to effectively represent businesses and drive decisions
• You have experience with enabling technologies as they relate to the services and generally technology ‘savvy’
• You work collaboratively as part of a team to solve problems with professionalism and service focused approach
• You are proficient with computer equipment and programs (Word, Excel and Outlook), and have a keen interest in technology
• You have expansive communication skills, including presentation and negotiation skills
• You are adept at multitasking and are able to manage multiple projects effectively
• You comfortable network at all levels within the organization
• You are adaptable to work to requests and projects that may vary from day to day changing to meet business requirements is a perquisite for this role
• You strive for excellence in what you do and share ideas for improvement.

Location:On-site –Madrid, ESPIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Expected salary

Location

Madrid

Job date

Sat, 10 Aug 2024 07:42:25 GMT

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