Facilities Coordinator

Title: Facilities Coordinator

Location: London/Dublin/Guernsey 

Working Hours: Monday to Friday – 9am – 5.30pm – Onsite

Position Summary:

Facility coordinator to work under the direction of the global facility director and regional facilities managers to ensure the health and safety of all employees and visitors to CSC offices. In addition, to manage the physical space of the CSC offices, including all office buildings, parking structures and grounds for each location assigned. The individual will serve as a liaison between employees, outside contractors and/property managers to resolve issues in a timely manner. The facility coordinator will be responsible to develop and document processes for the maintenance and security of the CSC offices that are in alignment with the global facilities processes. The individual will be responsible for planning, implementing, and coordination of these processes for each location assigned with the support of the regional facilities teams.

Responsibilities to include:

• Work effectively within a global team to achieve global facilities goals.
• Ability to maintain customer service focus while juggling multiple responsibilities and priorities. Individual needs to stay organized while multi-tasking and work well in a fast-paced environment.
• Possess outstanding follow-through and problem solving skills, including basic project management.
• Ability to be self-directed and self-motivated to handle various tasks. Individual will be empowered to make decisions with the guidance of the global facilities director and regional facility manager.
• Create documentation of processes and/or workflows.
• Contributes to the facility team’s knowledge base, including documentation and collaboration with other facility coordinators and/or managers in the organization.
• Respond to facility service requests via phone, email and facility tickets (Service Now and/or property management specific systems). Address and resolve incidents and requests engage other resources to resolve all incidents in a timely manner. Document all resolutions and monitor for patterns or trends.
• Support all building emergencies on an ongoing basis, including the coordination of outside contractors or property management to fix issues. Document all resolutions and monitor for patterns or trends.
• Support a preventive maintenance program within the confines of the facility annual budget.
• Assist in overseeing preventative maintenance schedules, test building security systems and prepare for emergencies by creating action plans.
• To serve as the facility emergency response coordinator and maintain plans for fire evacuation, emergency response and disaster response as appropriate. 
• Support health and safety practices that meet local guidelines and/or requirements for each assigned office.
• Meeting regularly with each property and/or building management to discuss areas of opportunity, including monthly assessment of nightly janitorial services.
• Maintenance of office equipment, including the physical space of all employees and facilities at a central campus.
• Proactive space planning including documentation of processes. Review furniture, AV and equipment needs of the campus and budget accordingly.
• Identify the sequence of events needed to coordinate various size internal and external office moves. 
• Maintain current lists of all furniture, AV and equipment assets, as well as track furniture and fixture (7 yr) and lease hold improvement (10 yr) depreciation schedules.
• Administer the office supply relationship and look for opportunities to save the organization money.
• Ability to adjust work schedule as needed to cover after hours projects, such as office moves and /or facility upgrades within reason.
• Availability to handle after hours on call rotation as appropriate.
• The position is very active and requires standing, walking, bending, kneeling, stooping, and climbing on a daily basis. The individual will frequently be required to lift or move over 50 pounds.

Skills and expertise to include:

• Preferred facility and/or project management experience.
• Microsoft Windows Operating system, Word, Excel and Outlook.
• Attention to detail.
• Ability to work with others and to manage offices remotely.
• Excellent communication skills. 
• Ability to be self-directed.

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CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® 

CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. 

CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. 

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. 

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.

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