Export Customer Service Apprentice

vacanciesineu.com

Company Description

Redditch, England, United Kingdom

Full-time

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 102 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s more than 34,000 employees generated annual sales of CHF 11.76 billion.

Job Description

About the Role

As an Export Customer Service Apprentice, you’ll play a vital role in supporting our international customer base. Working within our dynamic Export Customer Service team, you’ll gain hands-on experience in managing customer orders, coordinating logistics, and ensuring exceptional service delivery across global markets.

This is a fantastic opportunity to kickstart your career in international trade and customer service, while working towards a nationally recognised qualification.

What You’ll Be Doing

  • Processing and managing export customer orders from entry through to delivery
  • Creating Export documentation for international shipments
  • Liaising with internal departments, our manufacturing sites across the UK and external logistics providers
  • Helping resolve customer queries and ensuring timely communication
  • Taking responsibility for a set Customer base, building strong relationships and demonstrating our commitment to delivering an exceptional customer experience
  • Learning about export compliance and international trade regulations

What You’ll Gain

  • A structured apprenticeship programme with on-the-job training and a recognised qualification in Customer Service
  • Exposure to global markets and international business operations
  • Development of communication, problem-solving, and organisational skills
  • A supportive team environment with a dedicated mentor and line manager
  • In addition, you will be an integral member of a supportive and welcoming team who will there every step of the way.

Qualifications

What We’re Looking For

  • Great admin skills, a strong eye for detail and accuracy as well as a great work ethic
  • A proactive and enthusiastic attitude with a willingness to learn
  • Strong communication and interpersonal skills
  • Interest in international business and customer service
  • Ability to collaborate and work in a team
  • GCSEs (or equivalent) in English and Maths

Additional Information

The Perks

  • Competitive apprentice salary and benefits package
  • Career development pathways within Sika
  • Potential for a permanent role upon successful completion

Read Full Description

Apply
To help us track our recruitment effort, please indicate in your cover//motivation letter where (vacanciesineu.com) you saw this job posting.

Share
admin

Published by
admin

Recent Posts

Care and Support Assistant

Location: Ipswich (IP2) - Suffolk, East Anglia, United Kingdom Salary: Competitive Type: Permanent Main Industry:…

15 minutes ago

Supply Network Manager

Location: (D02 TY74) Dublin, Leinster, Ireland Salary: Competitive Type: Permanent Main Industry: Search Purchasing &…

1 hour ago

Senior Consulting Manager, Capital Markets

vacanciesineu.com The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business…

1 hour ago

Commercial Marketing Executive Area

Location: Madrid, Madrid, Spain Salary: Competitive Type: Permanent Main Industry: Search Finance, Banking & Insurance…

1 hour ago

Care Assistant

Location: Weymouth (DT3) - Dorset, South West, United Kingdom Salary: Up to £23587.20 per annum…

1 hour ago

Principal Scientist / Research Fellow, Molecular Modelling & Structural Biology

Location: Copenhagen, Zealand, Denmark Salary: Competitive Type: Permanent Main Industry: Search Manufacturing Jobs Advertiser: Lundbeck…

2 hours ago
If you dont see Apply Button. Please use Non-Amp Version