Engineering Team Lead, Revenue CRM Team (100% remote-friendly within Spain)

Job title:

Engineering Team Lead, Revenue CRM Team (100% remote-friendly within Spain)

Company:

Docplanner

Job description

Company DescriptionWelcome to the good side of tech 👋You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?Docplanner at scaleWe are leaders in 13 countries so far, and more than 90 million patients trust us every month. 210,000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup mindset we started with over 10 years ago.How does Docplanner Tech fit here?At we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.We could tell you about us, but we will let our speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, .And why should you join us?Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all. We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we’re 100% remote-friendly.Job DescriptionWe want an Engineering Team Lead to join our Revenue-CRM Team.The team you will join plays a key role in the daily operations of the company. We work on the backoffice projects that support the company’s daily activities.We are responsible for managing sales processes, handling various sales channels, configuring products, issuing invoices, processing payments, and managing vindications. We also handle integration with external marketing and sales systems, which allows us to optimize campaigns and enhance sales effectiveness. In addition to these tasks, we are focused on addressing our technical debt and refactoring legacy code to improve system performance and maintainability.Regular collaboration and effective communication within the team and with other departments are crucial for ensuring the coherence and efficiency of our systems.Why should you join the team?The team is highly cohesive and has a friendly atmosphere. We often meet for team-building events, which strengthen our relationships and facilitate cooperation. We highly value honesty, directness, and mutual trust within the team. Together, we maintain a positive work environment, mutual support and professional growth.What are the challenges in the team?We have a wide array of stakeholders we collaborate with, and managing the cognitive load in the team, distributing tasks, and facilitating communication are some of the main challenges. We’re also on a mission to make the technical debt better manageable.The role involves balancing priorities to maintain focus on high-impact tasks, managing incidents to minimize downtime, and overseeing the release processes for smooth deployments.Perhaps you’re the person to stand up to the challenge?What does a Team Leader do?

• Developing mentees through mentoring and coaching, and bringing out the best out of them.
• Maintaining an engaged and motivated team, built on trust, mutual support, and continuous improvement at the core of the working environment
• Communicating effectively: establishing good working relationships, managing conflict, getting your point across while encouraging healthy creative debates within the team
• Achieving high productivity while respecting product requirements and quality, shaping delivery plans, and maturing processes over time
• Managing issues with the user in mind, improving stability, and when incidents arise leading the recovery process
• Leading the development of future-proof, secure, compliant, high quality software
• Owning the applications in the live environment with adequate monitoring, owning the documentation and making sure the team releases little and often
• Be a partner to the Product team, making joint decisions and getting buy-in from the team
• Handle the orchestration of project tasks, ensuring each team member knows their role, deadlines are met, and standards are maintained.
• Liaise between various teams to ensure flow of information, reducing misunderstandings, and maximising productivity.
• Identify potential risks to a project’s deadline or quality, instituting mitigation measures, and averting issues

QualificationsWhat skills and experiences do we want you to have?

• Experience with growing, coaching, mentoring, and providing feedback to team members
• Experience leading a software development team
• Experience leading the delivery of complex software projects
• Ability to navigate through a variety of complex scenarios on a daily basis
• Experience with good delivery processes
• Ability to enforce quality standards for the software produced by the team
• Having a problem-solving attitude
• Understanding Business perspective
• Strong communication skills
• Having a very good command of English (both spoken and written)

Which skills are ‘bonus points’?Experience with .Net, PHP, JavaScriptAdditional InformationLet’s talk money

• A salary adequate to your experience and skills between 55,000 and 75,000 euros gross. The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company”. Your salary will be, now and always, 100% transparent to you;
• Flexible remuneration and benefits system via

, which includes: restaurant card, transportation card, kindergarten, and training tax savings; after 6 months of working with us.True flexibility and work-life balance

• Remote or hybrid work model with our hub in Barcelona;
• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);
• Summer intensive schedule during July and August (work 7 hours, finish earlier);
• 23 paid holidays, with exchangeable local bank holidays;
• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

• Private healthcare plan with

for you and subsidized for your family (medical and dental); * Access to hundreds of gyms for a symbolic fee in partnership for you and your family with
; * Access to
, a technological platform for mental wellness offering online psychological support and counseling.Keep growing with usFree English and Spanish classes.We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO

Expected salary

€55000 – 75000 per year

Location

Barcelona

Job date

Sun, 28 Jul 2024 06:12:12 GMT

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