In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.
We are looking for extraordinarily hardworking and forward-thinking, people. If you would like to be part of a global multi-cultural team dedicated to delivering industry-leading performance through outstanding talent, a culture of innovation and collaboration, this is an opportunity you won’t want to miss!
Due to growth and customer demand, currently recruiting for a Product Line Management Application Engineer within our Power and Cabinet Solutions Team. This role can be based in the Richardson/Dallas, TX area or anywhere in Western U.S. The ideal incumbent will be based close to a major airport in the continental United States.
How You’ll Help Us Connect the World:
As a member of our Power and Cabinet Product Management Team, you will provide pre- and post-sales technical support to customers for our portfolio of Power & Cabinet solutions. As a member of Product Line Management, you will support customers throughout the solution adoption and deployment process, to ensure that solutions are successfully implemented into customer networks. This position includes, but is not limited to the following:
-Pre- and post-sales technical support
-Develop product training materials
-Conduct training sessions with customers
-Manage customer trials of solutions
-Work with customers to troubleshoot issues in the field
-Work with sales team on developing product forecasts
-Evaluate competitive product solutions
-Ideal candidate will have experience and knowledge of Cabinets & DC Power systems; technical abilities to serve as trusted advisor to Equipment Engineers and Installation Contractors across customer markets.
-Soft skills abilities to support pre-sales activities at CTO, Director and Equipment Engineering levels
-Teamwork to provide feedback and recommendations on new product development as well as enhancements to existing products.
-Proficient in effectively communicating and conveying information to Installers, Customers, Engineers, and the PLM team to ensure clear understanding and successful outcomes
Required Qualifications for Consideration:
• High School Diploma.
• 3 or more years’ experience in Field Application Engineering or similar role.
• Solid communication skills including writing skills and fluency.
• Presentation skills to support customer-facing meetings & trainings.
• Skilled at planning and ability to pay attention to details.
• Ability to effectively work within a team environment.
• Ability to perform field work.
• Travel may be required up to 50% of the time.
You Will Excite us if you Have
:
• Technical ability to review alarm history reports and diagnose issues.
• Skilled at delivering effective communications across large internal & external teams.
• Understanding of Cabinets & DC Power Systems.
• Ability to identify problems and vulnerabilities with product and provide recommendations for improvements.
• Experience with cell site field installation work.
• Bachelor’s Degree in related area.
What happens after you apply?
Learn how to prepare yourself for the next steps in our hiring process by visiting careersmscope/how-we-hire
Perks & Benefits: The candidate will be rewarded with a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan and participation in the Company’s Annual Incentive Plan.
Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what’s next. We provide our employees with opportunities where they can innovate and build while growing and developing their careers. We grow with change and know the value diversity plays in bringing forth new insights and generating better solutions.
Here, you will find a collaborative culture that encourages authenticity and champions inclusiveness. Come connect to your future.
Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next….e connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please Apply to submit your request at talentacquisitioncommscope. You can also learn more about CommScope’s accommodation process and EEO policy at
jobsmscope/eeo
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