Engineer II, Field Service in Remote, Italy

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

Field Service Engineer

IC-LC-MS – Campania

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

Location – Service Territory: Italy – Naples Area, Campania – Remote

Division: Unity Lab Services , part of Thermo Fisher Scientific, provides critical on-site instrument services at customer locations. Our colleagues are passionate about improving customer experience and service operations efficiency.

We are looking for:

Job Title: Field Service Engineer (f/m/d)

Discover Impactful Work:

This is an excellent opportunity to start your career in our growing Field Service team and make a difference – you will receive comprehensive training from our colleagues to get you started with your development within Thermo Fisher Scientific.

The main focus of the role is Installation, Preventive Maintenance and Repair of Liquid Chromatography, Ion Chromatography and Mass Spectrometry products within the territory listed above.

A day in the Life:

• Collaborate with colleagues in our customer care center to efficiently schedule your service visits to meet and exceed customer expectations.

• Install our products from our diverse Chromatography/Mass Spectrometry portfolio, demonstrate instrument specification and guide customers on use and maintenance.

• Perform preventive maintenance, qualifications and repair on customer instruments and help to improve instrument uptime and availability.

• Detailed preparation and documentation of maintenance and qualification activities to meet regulatory requirements.

Keys to Success:

Education & Experience

• Professional training or University degree (bachelor/master/diploma) in Science or mechanical/electronic/medical engineering, or equivalent.

• Experience in an analytical laboratory is a plus.

Knowledge, Skills, Abilities

• Curiosity about analytical instruments, systems, applications, new products and technologies.

• Self-organized and efficient way of working.

• Collaborative nature and positive appearance.

• Good knowledge of local language and English and good communicator.

• Good hardware and software skills especially of Windows operating systems and applications as well as Microsoft Office package.

• Ability to travel within the designated area in the territory and occasionally within the EMEA region.

• Valid driving license (Class B)

We are offering an employment with an innovative and growing organisation with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation. The role comes with a competitive salary plan, company car and further employee benefits.

We are looking forward to receive your application in local language or English. Please refer to the above Job ID and include your salary expectations as well as your earliest availability.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.