EMEA (Sr.) Director Digital Commerce

Job title:

EMEA (Sr.) Director Digital Commerce

Company:

Metagenics

Job description

EMEA (Sr.) Director Digital CommerceAbout Metagenics:At Metagenics’ we are dedicated to providing effective nutritional products and solutions for healthcare professionals, to help people live happier, healthier lives.Our global values of Authenticity, Diversity & Inclusion, Respect, Health & Happiness and Respect, as well as our focus on customers and employees; good nutrition and quality systems have shaped every part of our culture and the Metagenics way of life.Position overview:Working closely with Reginal VP and the Chief Growth and Experience Officer, the EMEA Director Digital Commerce is accountable for driving the region’s Digital Commerce business performance by shaping a strong Digital Commerce strategy, enhancing customer experience, optimizing investments, setting long-term and short-term targets for the region and delivering sustainable, profitable growthWhat you’ll do:Lead the development of the short-term and long-term Digital Commerce strategy & roadmap for the region, aligning global, regional and local stakeholdersManage partnership with global agency that handles our Amazon Marketplace business, responsible for driving growth and sales on Amazon for EMEAManage our Pan EU Partner.com players and partner with country sales teams to ensure online and offline channel management to maximize full price realization and customer experienceEnsure the Digital Commerce business meets or exceeds agreed monthly Digital Commerce sales targets, KPIs and profitability goalsEnsure that the in-country teams have the tools and resources across each channel needed to meet and exceed agreed targetsBuild a data driven, analytical approach to analyze performance, identify areas of opportunity for business growth and enhance continuous improvement of the Digital Commerce business.Ensure the team are delivering engaging interactions and exceptional user experiences consistent with our brand values, driving repeat customers and exceptional LTV through various strategies and tacticsContinuously review and improve the performance of the Digital Commerce teams through data, development, coaching, mentoring and/or trainingWorking with the global digital product and technology team, own and help implement the strategic technology roadmap to lead the way we approach website development, 3rd party integrations and hosting to ensure we have a scalable and robust technology stack that delivers on company objectives and exceeds customer expectationsLiaise with other departments to ensure the online business works in synergy with other areas of the business, helping to maximize opportunities across all channelsPartner with EMEA Digital Marketing Manager and our external agency to optimize Digital Marketing spend across media channelsLead business case, financial targets and forecasts for the region in partnership with finance and regional commercial teamsYou’ll love this job if:You are passionate about eCommerce and serving the consumer.You thrive on strategic thinking and are keen to make an impact through continuously up-levelling the digital shopping experience.You have the ability to lead cross functional teams, embed consumer-led thinking and keep teams focused on the business objectives and targeted outcomes.You get energized from juggling around a multitude of projects, stay connected with external market environment and have the ability to pivot and roll up your sleeves to get things doneWhat you’ll need:Proven track record of running an eCommerce business and owning a P&L within a consumer goods retail environmentProven to be instrumental in vision and implementation of a company’s digital strategySuccessfully managed digital teams and 3rd partiesSolid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.Excellent market awareness and analytical skills with strong commercial acumenExcellent stakeholder management, relationship building skills and ability to influenceA self-starter with ability to work autonomously and within teams when necessary. Elements of entrepreneurialism yet guided by clear analytical skills to demonstrate return on investment and justification for actionsAccountable by nature with the desire to make an impact, keen to take ownership in a role with confidence and enthusiasmA positive and inspiring team player with excellent communication skills across all levelsAbility to manage multiple projects within tight deadlinesAdvanced communication and presentation skillsDesired: Experience selling on Amazon Marketplace & advanced knowledge of Magento, Shopify, Google Analytics, DotDigitalWhat do we offer:Competitive packageBenefit package

Expected salary

Location

Belgique

Job date

Tue, 21 May 2024 22:43:55 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.