Who Are We Looking For?

This position is part of the International Benefits. The role will be responsible for supporting the development, implementation, and governance of employee benefits across the EMEA region. This role plays a key part in ensuring our programs are compliant, competitive, and aligned with both global strategy and local needs. You will lead initiatives related to leave programs, third-party vendor oversight, and employee engagement, while managing operational processes and collaborating with stakeholders across HR, Legal, and Finance..

Key Responsibilities:

Benefits Administration & Governance

• Manage end-to-end processes for benefits administration across EMEA, ensuring operational efficiency, compliance, and audit readiness.
• Manage local benefits strategy, reviewing renewals and aiding in strategy design.
• Key stakeholder management with global/local broker.
• Support as escalation point for employee queries coming through our ticketing system, responding and triaging as necessary
• Analyse complex datasets related to benefits, including; healthcare, life assurance, and income protection programs to identify trends and opportunities to deliver actionable recommendations.
• Maintain documentation, workflows, and controls to support governance and continuous improvement.

Third-Party Risk Management (TPRM)

• Annual renewals of benefits in the EMEA region
• Oversee relationships with external benefits vendors including insurers and brokers.
• Management of projects and programs, including RFPs, transitions to new vendors, benefit/vendor implementations, etc. to support State Street’s benefits strategy while improving efficiency and managing costs
• Conduct due diligence, contract reviews, and performance assessments to mitigate third-party risks.
• Collaborate with Procurement, Legal, and Risk teams to ensure vendor compliance with data privacy, service-level agreements, and regulatory obligations.

Leave Programs

• Manage regional leave policies including parental leave, sick leave, sabbaticals, and statutory entitlements.
• Ensure leave programs are compliant with local regulations and aligned to the benefits and business strategies.
• Monitor external market practice, trends, regulation with awareness of their impact to the business.

Stakeholder Management

• Build strong relationships with HR Business Partners, Finance, Legal, and Compliance teams across EMEA.
• Serve as a reliable point of contact for country-level HR teams on benefits-related matters.
• Facilitate alignment between global strategy and local execution through regular engagement and feedback loops.

Employee Engagement & Communications

• Develop and deliver clear, engaging communications around benefits programs and leave policies.
• Partner with BeWell, internal communications and employee networks to promote inclusive and accessible benefits.
• Organise webinars, campaigns, and resources to increase employee awareness and appreciation of benefits offerings

Project Coordination

• Support cross-functional benefits projects such as vendor transitions, policy updates, and M&A integration.
• Track project milestones, prepare documentation, and assist with stakeholder communications.
• Ensure timely delivery of project components and escalate risks as needed.

Required Qualifications & Behaviors:

• 5 + years of benefits experience.
• Strong oral and written communication skills. Fluency in written and oral English.
• Ability to set priorities and handle multiple tasks simultaneously with effective time management skills
• High attention to detail
• Ability to deliver high quality work and to work under pressure with attention to detail
• Ability to interact with all levels of employees, management and manage confidential information in a professional manner
• Experience of managing projects
• Flexible, “can do” attitude
• Excellent organisational skills with the ability to work in a dynamic business environment

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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