Elevator Emergency Call Service – All Genders Job Brief

We have a vacancy of Elevator Emergency Call Service – All Genders in our company, Workstation Customer Care. This vacancy is based in 10407 Berlin. Please go through the job detail mentioned below.

Position Title: Elevator Emergency Call Service – All Genders Job
Company: Workstation Customer Care
Work Type: Vollzeit
City of work: 10407 Berlin
Salary:
Last Date to Apply:
URL Expiry: 2023-04-23
Posted on: https://vacanciesineu.com

Job Detail

For our client we are looking for employees (m/f/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions.

After an intensive training, you can initiate the necessary steps according to the situation and, if necessary, inform contact persons. In doing so, you strictly adhere to the given processes and thus ensure a smooth process in solving the customer’s emergency situation.

Typical tasks are:

• Processing of alarm and fault messages
• Recording and processing elevator emergency calls
• Receive technician s inquiries about the situation
• Recording of fault messages and informing technicians, doctors, fire brigade or other helpers
• Work in a customer support / customer service environment

Do you have what it takes:

• High stress resistance in emergency situations
• Can work shifts
• Fluent in either Danish or Finnish

What we offer:

• Intense training and education as well as further coaching during your employment
• Free training and good development opportunities within the company
• Regular corporate events and nice team evenings
• Good accessibility by public transport

Wir freuen uns Sie kennenzulernen!

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