Ecommerce Merchandising Manager (Italy)

Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

As we continue to grow, we are excited to add an Ecommerce Merchandising Manager to our global team. Position based in Milan (Hybrid work). 

SharkNinja are looking for a Website Merchandising Manager to join the Italian E-Commerce. Reporting to the Country Ecommerce Manager, you will contribute towards managing our online content, range availability, and overall digital consumer experience for SharkNinja Sales through our digital channels are a key part of our continued growth strategy and you will have the opportunity to develop a career in this market leading space. This role will be an integral part in our fast growing and progressive D2C department. The ideal candidate will bring digital marketing, merchandising, and trading knowledge as well as a deep understanding of online consumer behavior.

Key Responsibilities:

• Ownership of all D2C Merchandising activities for the brand, supporting the Country Ecommerce Manager
• Oversee planning and implementation of new product launches, digital promotional activity and pricing
• Ensuring best in class digital content is presented across our D2C websites
• Monitoring day-to-day website activity, considering the consumer journey
• Managing the D2C forecasting process for new and existing product categories
• Driving sales and conversions across the sites through development of the merchandising strategy & trade plan, whilst managing gross margin and forecast attainment
• Identifying trading risks & opportunities and communicating them to the wider business
• Reporting on website performance, and taking action to deliver improvements
• Manage and support members of the Merchandising team, setting expectations and establishing best practices and process improvements as appropriate

What you will be doing:

• Working collaboratively with D2C teams and wider business, leading Merchandising strategy discussions, and building campaign activation plans
• Reviewing online content before go-live to ensure it’s effective and managing detail-oriented optimisations to drive continuous improvements and maximise sales opportunities
• Reporting on sales performance, gross margin and forecast attainment in key product categories, analysing & presenting data and insights to stakeholders
• Building relationships with stakeholders to develop effective trading plans for the D2C business and achieve key deliverables on focus initiatives
• Managing forecast accuracy and inventory levels to ensure product availability through D2C sites
• Driving value-add activity to optimise sales metrics, increasing profitability and average selling price across the brand
• Helping to manage workload and priorities within the Merchandising Team

Skills & Experience:

• Fluent Italian and English
• Strong knowledge of the digital environment and consumer journey
• 3 years+ experience in a similar role with experience in product Merchandising, Digital Sales & commercial trading
• Demonstrate initiative and ability to react to change in a fast-paced environment, working independently or as part of a team
• Ability to work with cross-functional teams, making active contributions to drive key objectives
• Self-starter with effective time management and organisation skills
• Excellent working knowledge of Microsoft Office (Word, PowerPoint, and Excel) and interpretation of commercial sales data
• Prior experience in analytics platforms & performance tools (e.g. Google Analytics)

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Lead us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT”

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SharkNinja’s Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/ 

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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