Ecommerce Assistant Manager

Job title:

Ecommerce Assistant Manager

Company:

Cancer Research UK

Job description

Endless pre-loved items. A talented team. One clear purpose.E-commerce Assistant Manager£25,500- £30,000 plusReports to: Marketplace Operations ManagerDirectorate: Marketing, Fundraising & EngagementContract: PermanentHours: Full time 37.5 hours per week, Monday – Friday (hybrid working – 4 days on-site, 1 day working from home)Location: Bates Industrial Estate, Harold Wood, Romford, Essex, RM3 0HU United KingdomClosing date: 4 November 2024 23:55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.Recruitment process: One competency-based interview on-site at Romford.Interview date: From the week commencing 11 November.At Cancer Research UK, we exist to beat cancer.Cancer Research UK are implementing a 10-year growth plan for their trading operations. Our aim is to reach an income of £96 million over the 10 years, directly contributing £53 million to our life saving research. Currently we have circa 600 shops, 1 National Distribution Centres, 1 Regional Distribution Centre with plans for a further 6 to open over the next 5 years. As our trading operations expands so does our marketplace and eCommerce presence.Within our National and Regional distribution centres there are two teams, our Warehouse team who sort clothes for our shops and our Marketplace team who sort, identify, value, photograph and list these items onto online marketplace platforms such as eBay, Depop and ASOS marketplaceWe are looking at a confident, engaging, and adaptable Ecommerce Assistant Manager. This is an operational role where you will be the go-to person on the Warehouse floor for the marketplace team, working closely with the Warehouse Manager and Assistant Manager to make sure the operation runs as efficiently as possible, ensuring KPIs are met and exceeded. Our teams generally work Mon-Friday between 8am and 5pm although there may be some weekend and evening worked required on an occasional basis. You could currently be a Retail Manager, Retail Supervisor, Shift Supervisor or Warehouse Supervisor, as long as you can demonstrate great people skills and the ability to coach, lead and motivate we would love to hear from you.It’s a lively, vibrant working environment, you’ll discover something new every day, you’ll also be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Managing the day-to-day activities and performance within the marketplace team ensuring KPIs are met.Oversee daily operations, this includes product listings, inventory management, fulfilment, and customer service.Support in the recruitment, development, and retention employees (including volunteers)Managing the performance of the marketplace team including development conversationsManaging site rotas.Support operational tasks when needed.Support with the weekly communications to the field, update communications in line with operational needs.

Build and develop positive internal and external relationships to ensure maximum exposure for the operation.What skills will I need?Commercial acumen and knowledge of Ecommerce trends and processes.Leadership/Coaching experience.Strong interpersonal skills.Flexible attitude and adaptable to change.Ability to build and maintain operational relationships.Good written, numeric, and analytical skills. Ability to pull reports and interpret data to make effective decisions in line with operational needs.Prior experience in supporting marketplace operations, preferably in an ecommerce or retail setting, demonstrating knowledge of product listing processes, inventory management, order processing and customer service is preferred.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determinationCredible: Act with rigour and professionalismHuman: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.What will I gain?Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.How do I apply?We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.For more information on this career opportunity please or contact us at .For more updates on our work and careers, follow us on: , , , and .Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 020 3469 8400 as soon as possible.Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

Expected salary

£25500 – 30000 per year

Location

United Kingdom

Job date

Tue, 22 Oct 2024 22:14:05 GMT

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