E-commerce Key Account Manager Benelux in Zaventem Da Vincilaan, Belgium

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Parodontax, Aquafresh, Panadol, Advil, Voltaren, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

Location: Located in the Zaventem well-known Corporate Village.

Are you ready to drive digital commerce sales to new heights and secure market dominance in the vibrant Benelux region? Join our team as an E-commerce Key Account Manager (KAM) and be at the forefront of shaping our future growth trajectory.

Responsibilities:

• Lead the charge in achieving digital commerce sales targets and capturing market share across the Benelux region.

• Oversee key accounts including pure-players (Farmaline & Newpharma), marketplaces (Amazon), and omnichannel platforms (Médi-Market).

• Provide support to the sales team for online activities with other omni-players (Colruyt, Delhaize, Carrefour, etc.) including business reviews and year-end negotiations.

• Collaborate with customer marketing and category management to drive promotion and performance marketing initiatives, encompassing both upper and lower funnel activities.

• Work closely with the Digital Commerce (D-com) lead to develop and execute strategic plans and media strategies, in partnership with the D-com media manager.

• Utilize data analysis to uncover opportunities for portfolio optimization, including performance, promotions, activations, and market trends.

• Foster strong stakeholder relationships between sales, marketing, digital leads, and regulatory bodies.

• Assist in driving strategic initiatives at the local level and support the development of digital commerce capabilities within the commercial and marketing teams.

• Optimize digital shelf performance in collaboration with the Digital Shelves Manager.

Qualifications:

• 3-5 years of FMCG and e-commerce experience.

• Proficiency in commercial account management, marketing, or media management.

• Demonstrated success in digital commerce, especially in Amazon account management.

• Fluency in English and either French or Dutch; proficiency in a third language is highly desirable.

• Ideally holds a degree in economics, business administration, or digital management.

• Deep understanding of Benelux digital commerce trends, particularly in retail and pharmacy sectors.

• Track record in effective P&L management and cross-functional collaboration.

• Proven ability to drive transformative initiatives and influence stakeholders.

• Exceptional communication and leadership skills.

We offer:

• Exciting opportunity to make a positive impact on global health

• Recognition program celebrating employees’ contributions

• Generous holiday allowance based on site location

• Support for car/public transport commute allowance

• Comprehensive paternity/maternity leave cover

• Home working allowance to support remote work arrangements

• Flexibility in work schedule to accommodate personal needs

• Competitive pension scheme

• International career development opportunities

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.