Dutch speaking Customer Service Agent for Online Bank

Job title:

Dutch speaking Customer Service Agent for Online Bank

Company:

Talingual

Job description

Job DescriptionWe are very excited to announce an exciting new role for our client in MADRID, Spain. If you are fluent in DUTCH with an interest in the financial industry then we are looking for you! This position will be for our client – a global outsourcing partner – and is based in their offices in Madrid. This capital city is known for its beautiful architecture, cultural places and event as well as excellent night life with lots of bars, night clubs and restaurants.The roleAs a Customer Service Advisor for an online banking project you will be the first point of contact for clients from the Netherlands and Belgium. Your client interaction is done via phone, email, online chat and your tasked to resolve customer problems and complaints. Besides this you will verify customer accounts and will keep records of customers interactions and transactions.

Requirements
We are looking for candidates who have:

• Excellent communication skills both verbally and written in Dutch and English
• Previous customer service experience, ideally in the retail or financial industry
• Flexible attitude
• Keen to learn

The interview process for this role is done remotely via video calls so no need to come to Madrid until you are successful! Basic annual gross salary is Euro 21,000.About CompanyTalingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.

Expected salary

€21000 per year

Location

Madrid

Job date

Sun, 24 Mar 2024 01:13:46 GMT

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