Dispatcher & Customer Service – Anderlecht – Service sector

Job title:

Dispatcher & Customer Service – Anderlecht – Service sector

Company:

Page Personnel

Job description

The duties for this Dispatch / Customer Service Officer position can be divided into 2 parts:Administrative-planning section:– Follow up and adjust the daily planning of the cleaning staff in the field (permanent cleaning staff and mobile shifts)
– Management of the clusters (client portfolios per employee).
– Consultation with operational managers for optimal capacity allocation,Commercial section:– Complaint handling,
– Contribute to the development and improvement of Atalian services, take care of customer relations (thinking along on improvement actions),
– Cross-regional cooperation where necessary.Growth possibilities are encouraged and part of the company’s culture.|Exposure to a diverse range of tasks in the customer service department.A successful ‘Dispatcher & Customer Service’ professional should have:

• You obtained a secondary or bachelor degree in a relevant field or have equivalent experience,
• 1-3 years’ experience in an administrative position,
• Experience in dispatching is an advantage but not a must,
• Knowledge of the facilities world (cleaning, catering, security) is an added advantage
• Good knowledge of office package and strong administrative skills,
• Good communication in Dutch and French both spoken and written
• Telephone contact does not put you off
• You can set priorities and are stress-resistant (when necessary)
• Flexible & communicative

Our client is a globally recognised force in the service industry, boasting a team of over 5,000 professionals across various locations. Renowned for their commitment to providing high quality property services, they uphold a strong reputation for excellence and efficiency.

• A competitive salary range of €2600 – €3300 per month.
• Opportunity to be a part of a globally recognised property company.
• Exposure to a diverse range of tasks in the customer service department.
• Chance to work with a dedicated and professional team.

We invite all qualified applicants to seize this exciting opportunity. Come join our team and contribute to our reputation for excellence in the property industry.

Expected salary

€2700 – 3300 per month

Location

Anderlecht, Bruxelles

Job date

Tue, 15 Oct 2024 22:05:03 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.