JCI Talent Search
Job title:
Director of Operations Spain Hotel Company
Company:
JCI Talent Search
Job description
JCI Talent is recruiting a Director of Operations for the Spanish Market for an international Focused Service hotel company expanding its portfolio.Reporting to: COOJob Purpose:
– Providing Leadership and Direction to the Hotel Managers in their geographical region
– Maximising financial returns at the Hotels by managing cost base and driving sales
– Providing and support and mentorship for Hotel Managers in the delivery of the Local SalesPlan:
– Delivering the Customer Experience; Brand standards and Quality Scores
– Delivering the development of the Operational Teams; Building a pipeline of Hotel Managers across all jurisdictions
– Taking responsibility for Health and Safety
– Act as the Project lead new hotel openings in all regions
– Establishing and maintaining supply chains (Housekeeping, Linen)
– Providing input to development team on proposed new sitesMain Duties and Responsibilities:
– To provide Operational leadership for the company to assure the strategic growth and development in the region.
– To be accountable for the overall performance of the hotels across in the region, delivering sustainable financial performance.
– Take overall accountability for compliance with local legislative requirements.
– Manage the ongoing profitability of the hotels, collaborating closely with the commercial team to ensure revenue targets are met and exceeded.
– Collaborate with the revenue team to ensure best rates are set according to local market trends.
– Be accountable for meeting and exceeding guest satisfaction targets.
– Take responsibility for recruiting, developing and motivating Hotel Managers and cluster Managers to deliver the Company’s long term growth strategy.
– Manage the H&S Manager to ensure legal compliance.
– Collaborate with the property team to manage hotel maintenance, reducing the number of offline rooms and ensuring any work carried out is kept within the given budgets.
– Ensure all costs are controlled and revenue opportunities are effectively sourced and delivered.
– Take oversight of the Operational teams to ensure career progression and effective succession planning within the Group.Aptitudes y conocimientos deseados:
– Extensive Hospitality experience – Experience in focused service hotels – Experience in hotel pre-openings – At least 5 years of experience as Hotel Manager / General Manager – Strong cost mindset – Used to working in a lean organisation, able to be hands on as well as strategic – Pro-active and self-sufficient – Entrepreneurial approach, prepared to shake things up and try new approaches – Very strong people management with focus on growing HMs and developing to support fast growing organisation – Ability to drive sales and control costs within a framework where Revenue and Marketing are managed centrally – Excellent leadership skills – Excellent communication skills; able to adapt style to different audiences – The successful candidate will need to be able to demonstrate clear strategic thinking, yet remain hands on, with a proven track record in delivery to deadline and within budget. He/She will need to be able to work in an entrepreneurial set up that has high growth ambitions. – Proficient in Spanish and English.
Expected salary
Location
Barcelona
Job date
Sat, 10 Aug 2024 07:40:11 GMT
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