Salary: £60,000 -£70,000 depending on experience + excellent benefits including excellent pension, 16%- 32% bonus, private medical insurance + much more!

Job Type: Permanent

Job Contact: Shanice Morgan

25th

Location: London

We have an incredible opportunity to join us here at Phoenix Group as a Digital Content Manager to join our content marketing team.

Who are we?

We want to be the best place that any of our colleagues have ever worked.

We are the UK’s largest long-term savings and retirement business with c.13 million customers and c.£310 billion of assets under administration. As a market leader and FTSE 100 organisation, we understand that our scale and expertise means that we have a key role to play for our customers, colleagues and our communities to help as many people as possible secure a life of possibilities. We are tackling key environmental and social issues such as transitioning our portfolio to net zero by 2050 – but we’re not done yet.

We’ve seen huge growth and change, and this means there is enormous opportunity for our 8,000 colleagues to grow alongside us.

Flexible working :

You can expect to work in a hybrid manner with time spent working in the office and at home. We believe that work/life balance offers benefits for customers as well as ensuring that you can balance a successful career with your life outside of work. We will discuss flexibility, what is important to you and balancing this with business requirements during the recruitment process.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and safe at work, and are proud to be an equal opportunity employer. Everyone is valued at Phoenix regardless of age, gender identity, neurodiversity, race, disability, sexual orientation, religion, ethnicity, socioeconomic background or anything else. Whether it’s joining one of our internal employee networks, being an ally, taking positive action or simply being there to listen, everyone at Phoenix is valued and respected.

If you need any help or adjustments to the recruitment process due to health, disability or anything else, please let us know so we can help you to be the best version of yourself.

The role

The role reports to Head of Content, and is responsible for creating and delivering brilliant content across our digital channels with a particular focus on our website.

Your role will be to support the business to deliver our core objectives through managing our evergreen content across all of our digital channels. You will have the opportunity to be creative and work with the business to understand core priorities and develop engaging web content to bring that to life. You will have experience of creating great customer journeys across a number of different channels using engaging formats and layouts to inform and engage our core audiences and build our credibility, you will work closely with agencies, subject matter experts and our content leads to define the content plan and ensure digital best practice is implemented.

You will have knowledge of all digital channels and the roles they play for different audiences and the ability to identify and achieve KPIs against those you will be a web specialist. You will work with our Social Media Manager to help build a content distribution plan across channels to consistently deliver our brand to our audiences, you will also provide web upload, keyword and SEO support for our Content Campaign Managers and Website manager.

You will be experienced in search engine optimisation and will need to build a plan that significantly enhances our ranking. You will be able to evaluate content and build our SEO and keyword guidelines to support the delivery of all web content.

The successor will be a core part of establishing and embedding ways of working for web content across the organisation and setting content SLAs, you will also work with your stakeholders to review and manage out of date existing content.

What are we looking for?

• A results driven strategic thinker who is passionate about creating great content and understands different content types and their roles in maintaining brand engagement
• Expert in Search Engine Optimisation, Keyword analysis and digital distribution strategies
• Excellent manager and champion of internal processes with a supportive and collaborative approach to embedding within the business
• A brilliant stakeholder manager and relationship builder with excellent influencing skills
• Exceptional creative and analysis skills, curious, optimistic and with a positive attitude.
• Excellent communication and editorial skills ready to write compelling and engaging content for different digital channels.
• Experience of working with Content Management Systems (CMS)

Why choose us?

Bring your ‘whole self’, skills and dedication to the Phoenix Group and we’ll recognise your effort, support your development and help to drive your ambition. We’ll ensure you’re rewarded for your contribution with a competitive package that includes an attractive pension, annual bonus potential, private medical insurance, generous holiday entitlement, enhanced maternity and adoption leave and a range of other financial services and lifestyle flexible benefits.

Sound good? If you are ready to help us make Phoenix the best place you’ve ever worked, we’d love to hear from you.

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