Are you ready to roll up your sleeves and take on a hands-on IT support role that keeps a multinational organisation running smoothly? We’re looking for a Desktop Support Technician who loves solving technical challenges, thrives on helping others, and is ready to be part of a dynamic team.
x1F31F; What You’ll Be Doing:
* Be the go-to IT problem solver – provide exceptional hands-on support to our European offices.
* Collaborate with the Global IT Helpdesk to ensure first-class service delivery.
* Tackle incidents, manage changes, and work on problem resolution like a pro.
* Lead the annual computer refresh program and keep our tech up-to-date.
* Optimise and improve IT service processes to keep things running better than ever.
* Be a key player in Incident and Problem Management for local facilities.
x1F4BB; Your Skills and Experience:
* Degree in IT, Computer Science, or equivalent work experience.
* 4+ years in IT service delivery within a global organisation.
* Proficient in Active Directory, Windows Server, Microsoft 365, and Windows OS.
* Hands-on experience with ITIL processes (Incident, Problem, and Change Management).
* Fluent in English (French or German is a bonus).
x1F9E9; What Makes You Stand Out:
* You’ve worked in regulated environments and know how to handle compliance.
* You’re customer-focused, analytical, and thrive in fast-paced settings.
* Project management chops? Even better!
x1F6E0; Why You’ll Love It Here:
* Be part of a global IT team and work directly with a diverse European user base.
* A role where your hands-on expertise will truly shine.
* Opportunities to grow, improve processes, and make a real impact.
If you’re ready to step into a pivotal role and make IT magic happen, apply now and let’s talk!
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