Desktop Administrator

Job title:

Desktop Administrator

Company:

Darwin Rhodes

Job description

Role : Desktop Administrator

• Experience: 3+ Years minimum
• Professional Qualifications – MCTS/MCP
• Location: Deerlijk, Belgium
• Language: Dutch & English
• Miscellaneous: Belgium Driving license B

Job Description:
We are looking for a Desktop Support Engineer to to provide technical assistance to our end users. You will help install, upgrade and troubleshoot hardware and software systems.
You must be able to coordinate small projects independently and must have TO DO mindset.
Day to day job tasks will include

• Driving minor projects for digital workplace i.e. One drive migration
• Provisioning computers using Autopilot/SCCM Imaging.
• Performing system health check and compliance before handing over hardware to end users.
• Helping in office move.
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Experience supporting, implementing, and managing a windows workstation (desktop\laptop) deployment (Windows 7 / Windows 10)

Experience

• Hands on experience in managing Modern & Digital workplace.
• Hands on experience on managing Client laptops/desktops.
• Hands on experience to create/delete/Modify User account in AD.
• Troubleshooting end user issues related to hardware & software.
• Experience in Managing Win7/Win10 OS.
• Basic knowledge of SCCM Imaging, client end troubleshooting.
• Basic knowledge of provisioning systems via Autopilot or SCCM PXE.
• Basic knowledge of AD, DHCP, DNS etc.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business UnitClient Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management, and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 170,085 ‘Ideapreneurs’ working in 65 countries, Client serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Expected salary

Location

Deerlijk, Flandre-Occidentale

Job date

Thu, 29 Aug 2024 00:25:47 GMT

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