Deputy Director Transformation Delivery and Assurance

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Birmingham, Liverpool, London, Newport (Gwent), Norwich

About the job

Job summary

Would you like to lead the digital strategy and innovation function to execute the strategic vision, innovation, and transformation that shapes the future of the Crown Commercial Services technology landscape and helps us achieve our strategic goals?

This role is being managed by Global resourcing, please send any enquires to [email protected] 

Job Summary

The Deputy Director of Transformation Delivery and Assurance is a pivotal member of the Digital and Data Services (DDS) leadership team.

We are seeking a highly skilled and experienced Deputy Director of Transformation and Assurance to lead our efforts in enhancing transformation delivery practices across the Digital Directorate and the wider enterprise, where relevant. This pivotal role will play a crucial part in driving strategic change initiatives by developing and implementing best-in-class delivery methodologies and effectively allocating resources to optimise project outcomes.

Directorate overview

The Digital & Data Services (DDS) directorate is at the heart of CCS’s digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. Were building a world-class digital capability that will revolutionise how the public sector buys common goods and services.

Team Summary

You will be leading the transformation delivery and assurance function within CCS, which is part of the wider Digital Directorate (of circa 90 permanent team members) which plays a critical role in the designing the digital platforms that Government and Public Sector commercial customers and suppliers will use to achieve best value for the UK taxpayer and Government service users.

Job description

Key Accountabilities

• Provide leadership, guidance, and support to multidisciplinary and technically expert teams, ensuring alignment with the overall vision and mission of the organisation.
• Lead and manage the implementation of strategic transformation programs and projects that enhance service delivery and operational performance across CCS, ensuring the relevant SRO’s execute their duties with a focus on achieving business outcomes.
• Ensure the planning and delivery of major change is understood, expertly led and managed and provides the necessary assurance, adaptable leading practice and value built around the needs of CCS service users
• Lead on the development of engagement and communication strategies across all stakeholder levels, building strong relationships with key internal and external stakeholders, including senior government officials and industry leaders.
• Develop and oversee frameworks for program governance and change management, ensuring transparency, accountability, and stakeholder engagement throughout the transformation process.
• Analyse data and performance metrics to assess the effectiveness of transformation initiatives and make informed recommendations for continuous improvement, presenting plans and outcomes at senior leadership forums and board level meetings
• Prepare and present strategic reports and briefings to senior executives and government officials, articulating progress and outcomes of transformation initiatives.
• Lead the creation and implementation of a delivery capability framework, developing tools, processes, and standards to ensure high-quality delivery of change initiatives.
• Foster a culture of innovation and continuous improvement, encouraging a collaborative atmosphere where team members can contribute ideas and solutions to drive transformation.
• Manage budgets and resources for transformation projects, ensuring they are delivered on time, within scope, and in line with relevant government regulations and standards.
• Lead on the procurement of digital services; managing, influencing and negotiating relationships and contracts with suppliers and other external parties, ensuring value for money is obtained.
• Identify and mitigate risks associated with change initiatives and resource deployment, ensuring compliance with relevant government policies and frameworks

Person specification

Essential critieria (to be assessed at application stage):

• experience of directly leading multi-disciplinary teams, setting a clear vision for how they can work together to deliver an ambitious, future proofed digital strategy
• experience of working at a senior level in a challenging and fast-paced environment, especially being reactive to changing requirements while simultaneously ensuring long-term objectives can still be met
• Proven experience in leading large scale transformation initiatives, preferably within a government or public sector environment.
• Strong knowledge of change management methodologies and best practices (including Agile and waterfall approaches)
• Excellent stakeholder management at all levels with the ability to influence and negotiate at senior levels.
• Excellent communication skills, with an ability to explain detailed, complex concepts and plans in a concise and clear manner

Behaviours

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture
• Leadership
• Working Together

Technical skills

We’ll assess you against these technical skills during the selection process:

• Project Management
• Business Analysis and continuous improvement
• Business change and implementation
• IT testing/Digital Engineering

Benefits

Alongside your salary of £76,000, Crown Commercial Service contributes £22,017 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

What we will offer you, here are some of the benefits you can expect:

• Competitive salary 
• Generous pension scheme
• A discretionary non-contractual performance related bonus 
• Working remotely in addition to working in advertised office location
• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact [email protected]

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Global resourcing – Mercedes Sargant
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

Complaints procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact [email protected] in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at [email protected]

https://www.crowncommercial.gov.uk/careers-with-ccs

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