Delivery Manager with Microsoft Dynamics 365 CRM experience (m/f/d) in Austria

  • Contract
  • Austria
  • Posted 1 month ago

EPAM Systems, Inc.

Are you an experienced Delivery Manager seeking a new challenge? Look no further!

We are searching for an experienced Delivery Manager who enjoys working in a fast-paced, dynamic environment. The role includes taking over responsibility for one of our largest client programmes in the public sector and working closely with EPAM senior management to craft and execute the business strategy for Microsoft Dynamics 365 in the DACH region.

Join us and take your skills to the next level!


  • Being responsible for the end-to-end client delivery from initiation through the whole life cycle

  • Ensuring projects/programs are delivered successfully and in line with EPAM processes

  • On-site interaction with clients based in Vienna for workshops and project management meetings

  • Running multiple streams of activities and clients in various stages of the lifecycle

  • Being accountable for delivery in all aspects – financial, sourcing, implementation, and business. Planning, managing, monitoring delivery activities

  • Cooperating with your peers, delivery partners, technology consultants, account managers and solution architects

  • Working closely with multi-disciplined teams of product owners, architects, engineers, and quality assurance experts to drive estimates, delivery plans and retrospectives. Identifying and managing engagement risks and flag serious issues early

  • Participating in business development at existing clients and at new prospects. Understanding client needs, continuously identifying new opportunities and driving growth of the accounts you are associated with


  • 5 to 10 years of experience in managing complex projects, implementing Microsoft Dynamics 365 CRM and Microsoft Power Platform

  • Working experience with multiple of the following: Dynamics 365 Customer Service, Marketing, Sales

  • Stakeholder Management

  • Agile SCRUM/Kanban/SAFe

  • Requirements Engineering

  • Team Leadership

  • Scope Management

  • Ability to mentor and develop junior team members

  • Full proficiency in German and English


  • Experience supporting presales proposal and contract creation

  • Working knowledge of

  • Azure integration technologies

  • Azure Cognitive Services

  • Azure Pipelines

  • Microsoft SQL Server

  • Project Management Certification

  • Experience working with clients in any of the following industries: public sector, manufacturing, med-tech, consumer products and retail


  • Competitive compensation depending on experience and skills

  • Regular performance assessments

  • Opportunities for personal and professional growth

  • Unlimited access to LinkedIn learning solutions

  • Friendly and enjoyable working team

  • Regular corporate and social events


  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential


  • Work across markets and verticals and gain exposure to a great variety of projects and cutting-edge technologies

  • Become part of a global community of 59.000+ well-connected experts across 50+ countries: enjoy a career without borders within an international environment and relocation opportunities

  • Carve your career path: as the Fastest-Growing IT Services Company in the Fortune 100 List, EPAM is committed to help you discover your fullest potential by creating career plans that best suit you and your future plans

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Apply Now

To help us track our recruitment effort, please indicate in your cover//motivation letter where ( you saw this job posting.

Job Location