Deal Desk Manager

We’re Celonis, the global leader in Process Mining technology and one of the world’s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes – and for that, we need you to join us.

The Team:

The Deal Desk Managers are responsible for facilitating major cloud subscription transactions with our biggest customers, leading the contracting process and facilitating communication between all the teams involved in order to ensure that deals are in line with Celonis standards.

The Role

As a Deal Desk Manager you will be responsible for partnering as a trusted advisor with the sales, legal, and finance teams, as well as with Senior Management throughout the deal process. 

The work you’ll do:

• Partner in a trusted adviser capacity to senior Sales Leadership, sales community and other internal stakeholders
• Provide thought leadership to develop innovative deal structures, manage risk within the contractual terms and structure and educate the sales team on our latest product bundles and offerings
• Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
• Independently scope and execute project work with minimum oversight to meet goals identified by Management
• Partner with product teams on optimal pricing models and strategies for new products and bundled solutions
• Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure
• Review and vet complex deals on behalf of Strategic Business Practices Management
• Develop relevant cross-functional relationships to understand products, competition, and the competitive market
• Create sales enablement materials to train Sales on best practices for product pricing and positioning
• Work closely with Finance, Legal and Operations department to optimize contract terms and close deals
• Demonstrate a strong understanding of our customers and how they use Salesforce products
• Ensure compliance with internal controls
• Ensure timely delivery of compliant and commercially sound offers with the Account Executives
• Handle day-to-day transactional deal pricing requests
• Act as the final approver for all revenue contracts before they are accepted by the Company

The qualifications you need:

• University Degree in Business, Law, Economics or similar
• Relevant working experience (3-7 years) in contract negotiation, Cloud/SaaS Business, Sales Operations, Deal Desk or comparable fields
• Deep understanding of contractual concepts and familiarity with standard legal terms
• Clear business focus, thriving for commercially beneficial outcomes (“deal making attitude”)
• Ability to identify problems and discrepancies, independently perform research and analysis of causes, and recommend corrective actions
• Collaborative style with the ability to communicate clearly and precisely on technical and operational issues
• Must be detail and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment
• Ability to evaluate priorities and multi-task accordingly, while keeping others apprised of status with respect to deadlines
• Excellent written and verbal communication skills in English (German, French, Spanish & Italian as a plus)

What Celonis Can Offer You:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Equal Opportunity at Celonis:

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

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