DC Installation & Commissioning _Field Service Engineer (PQ) in Milano, Italy

Eaton offers a dynamic, supportive, and inclusive environment that values your skills, your drive, and your hunger for success.

Eaton is a leading provider of backup power UPS, or uninterruptible power supply. Eaton UPSs deliver high quality, reliable backup power for everything from network closets and server rooms to enterprise and colocation data centers.

Data Center is a complex application and a strategic growth area for Eaton. It has unique characteristics derived from the fact that it straddles IT and facility, and that the Data Center and IT are in the middle of a radical transformation due to the combination of digitization and surge of AI loads driving a fast growth in power needs on the one hand, and de-carbonization and grid saturation on other hand.

As a result of our business growth, we have a new exciting opportunity for a DC Installation & Commissioning – Field Service Engineer (Power Quality) within local Country Service Unit, mainly working in large data center projects.

Providing a first class service for the Eaton installed base products to ensure maximum customer satisfaction and loyalty. Responsible for installation, commissioning, fault finding/repairs & Preventative Maintenance, and supporting the extended EMEA Service community through high level technical knowledge and experience in the field.

What you’ll do:

• Data Centre Commissioning Oversight : Oversee commissioning activities for data centers on behalf of Eaton Field Service in the local country service unit;and provide the highest level of technical expertise in Hyperscale commissioning activities.

• Training and Mentorship: Support and train local Field Service Engineers in commissioning activities. Onboard, coach, and mentor new Field Service Engineers joining Eaton.

• Technical Escalations and Support: Manage key account technical escalations, including site visits. Provide support to engineers and customers, driving escalations to conclusion and providing feedback.

• Collaboration with Project Managers : Advise Project Managers on commissioning considerations and assist in selecting suitable engineers. Carry out site visits as required and support high-profile clients with technical advice.

• Health & Safety and Subcontractor Management: Perform Health & Safety audits of Field Service Engineers and subcontractors. Ensure the high standards required by Eaton are maintained.

• Technical Liaison: Maintain direct links with business units (factories) and act as the focal point for all technical exchanges regarding commissioning procedures and testing. Manage subcontractor teams when required.

Qualifications:

• Installer electrical background, suitable education/qualifications

• minimum 5 years in the field focusing on Data Centers/UPS

Skills:

• Fluent Italian and English

• Three phase electrical installation and commissioning experience essential.Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage

• Good understanding of switch panels and power distribution. “

• Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Able to follow instructions

What we offer:

• Benefits packages

• Challenging projects and Hyperscale commissioning Projects in dynamic collaborative team

• We make your aspirations matter – Eaton encourages internal promotion, whenever possible and we make your growth matter – We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

• We make your contributions matter – reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.