University of Warwick
Vacancy Type/Job category
Management & Professional
Warwick Business School
£33,348 – £43,155 per annum
University of Warwick, Coventry
Full time, permanent position – 1.0 FTE
This is an exciting opportunity to join the Data Team within Warwick Business School (WBS), leading on enhancing our data and systems. Working alongside a team of peer Data & Systems Analysts, you’ll lead on an identified area of operations e.g. careers and corporate data, student records, and module records, to ensure the quality of our data and related-processes. You’ll pro-actively seek to understand policy and practice in the area, identifying potential efficiencies to enhance student and staff satisfaction and ease of use, and scoping out innovations for implementation.
You’ll be technically adept, with an excellent understanding of how to extract, manipulate, and validate data. Core to this will be competency in Excel and Access, although experience of using other software packages is highly desirable, including knowledge of writing SQL queries. Experience with data visualisation packages such as PowerBI is also desirable.
With a problem-solving mindset, you’ll be able to quickly learn new systems and processes, identifying ways in which they can be improved and working with your team, peers, and other stakeholders to enhance existing services. You’ll lead on a number of projects across the School’s operations as required and be expected to contribute towards wider team and school strategy, through collaborative working with the Software Development Team to test new developments. You’ll be expected to contribute towards establishing a strong community of practice within the School relating to data and systems, sharing best practice and innovations in this area as well as delivering training.
For further information or to arrange an informal conversation to discuss the role, please contact Lorna Jarvis, Recruiting Manager via [email protected].
To apply, please complete the application form and provide a CV and Cover Letter which clearly sets out how you meet the essential and desirable criteria as highlighted in the person specification.
Interview Date: TBC
To support with ensuring data is accurate and validated, presented appropriately for a wide-range of purposes. This role will also focus on designing queries, providing data and systems support through diagnosing problems and finding resolutions and will involve communicating effectively with a wide range of stakeholders.
Duties & Responsibilities
Operational Oversight for Data and Systems
• To provide expertise and implementation skills in projects to exploit the potential of data and systems within the School. Within an assigned area of operation, Data and Systems Analysts will be required to develop a broad and deep understanding business processes and needs of the School.
• To contribute to the work involved in planning, establishing, documenting and maintaining the systems and data infrastructure in their areas of responsibility.
• To support users providing excellent customer service in the effective use of existing systems and efficient implementations of new ones.
• To keep abreast of wider technical developments, assisting Information Systems Consultants in the Software Development Team in the creation and evolution of School platforms, systems, and services.
• To take on key responsibility for developing the effective use of data and systems through the provision of appropriate tools and by ensuring that colleagues make effective use of them, ensuring potential efficiency savings in business processes and procedures are identified and considered.
• To lead on bespoke projects to enhance service levels and operational efficiencies within a range of functional areas, taking into account full user-journeys and pro-actively engaging key stakeholders throughout.
• To maintain a deep understanding of the operations within the role’s remit, including pro-actively attending briefings and information sharing networks and events to better understand developments within areas of focus, including those hosted by colleagues within WBS and the wider University.
• To work closely with WBS eSolutions developers during any development of a product or service for their area of activity, acting as the key liaison between the E-Solutions development group and stakeholders within their area of specialism
Maintaining and fostering Communities of Practice and Line Management
• To contribute to an on-going programme of training (induction, one-to-one, and standard and bespoke courses). The aims are to create and maintain a high level of understanding amongst all staff of the potential contribution of technology to management and operational activities, and to instil the requisite skills to facilitate wide take-up of the possibilities offered by existing services and new developments.
• To maintain close contacts with peers and relevant managers, share expertise and information to ensure that developments are co-ordinated, and that a coherent development and service environment is maintained.
The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.
Essential Criteria 1
Honours degree, or equivalent professional qualification or recognised industry accredited qualifications with significant, relevant experience. (a)
Essential Criteria 2
Problem solving mindset, with an ability to dive into the detail of an issue to understand key challenges and issues in order to present ideas for improvements, enhancement, and solutions that meet stakeholders’ needs (a, b & c)
Essential Criteria 3
Relevant applied experience in systems and service development, with significant commitment to creatively identifying and exploiting technical opportunities, combined with excellent customer service (a & c)
Essential Criteria 4
Ability to extract, manipulate, and present data to inform business decisions (a, b & c)
Essential Criteria 5
Expertise in Microsoft Excel (a & b)
Essential Criteria 6
Knowledge of and understanding of the issues involved in the practical application of data and systems to business processes (a, b & c)
Essential Criteria 7
Experience of project management, including ability to pro-actively engage with a wider range of stakeholders to ensure project success and effective implementation (a & c)
Essential Criteria 8
Good written and oral communication skills, especially the ability to present technical proposals in a way that serves the needs of users and of developers, including those who are less technically adept (a & c)
Essential Criteria 9
Excellent team-working skills, including the ability to support, coach, and mentor peers and more junior staff as part of a community of practice (a & c)
Essential Criteria 10
Understanding of the nature and operations of complex organisations (a & c)
Desirable Criteria 1
Experience in Microsoft suite packages, including Access, Outlook, Word, Powerpoint, Visio (a)
Desirable Criteria 2
Competence and familiarity with data visualisation packages such as Power BI (a)
Desirable Criteria 3
Knowledge of writing queries using SQL (a & c)
Desirable Criteria 4
Experience of working in a role in a University and/or Higher Education environment (a & c)
Desirable Criteria 5
Experience of delivering training to different stakeholders (a & c)
For further information about the University of Warwick, please read our University Further Particulars .
Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. From the pioneering research we undertake, to the students we help to shape, we are for the Change Makers who will impact the world for the better.
We were the first UK business school to be triple accredited by the major bodies (EQUIS, AMBA, AACSB) and our courses consistently rank highly (our Distance Learning MBA is first in the world, our Executive MBA is ranked first in the UK and sixth in the world, and our MSc Management is ranked first in the UK and ninth in the world).
However, we’re more than our rankings and we’re proud to be different. We’re down to earth and approachable, and we want WBS to feel like home to our students, our staff and our alumni community. We look to provide a stimulating and fulfilling work environment for all. One where you will feel supported and encouraged to grow professionally; developing your knowledge, skills, confidence and career.
Our vision is to be Europe’s leading University-based business school, developing transformational ideas and people that shape how we do business. This vision is supported by our three-fold mission:
1. To develop cutting-edge research that leads debate and deepens our understanding of the practice of business and management.
2. To provide a transformational learning experience, enabling our stakeholders to realise their full potential.
3. To work in partnership with policy and practice, both in terms of our research and teaching activities, to catalyse the impact of our work.
Everything we do is underpinned by our CORE values and driven by a commitment to a Change Maker mindset. We look for this shared commitment across our staff and student community.
• Change Makers see the bigger picture. Thinking beyond themselves and their environment, they’re open to other viewpoints and consider the ripple effect of what they do on a personal, social, and commercial level. They’re driven by having the biggest positive impact and a focus on the greater good.
• Change Makers challenge the norm. Challenging the status quo and not just accepting things at face value is when real impact and change can be delivered.
• Change Makers have the drive as well as the vision. It’s one thing having a vision but having the drive and work ethic to realise a vision is another matter. Change Makers relentlessly pursue every possible solution in order to achieve their goals.
Our CORE Values
• Curiosity. We challenge, we embrace different perspectives, and we think creatively to build our future.
• Openness. We’re open to different perspectives, talking to stakeholders, listening to feedback, embracing change and pushing forward for the better.
• Restlessness. We’re not satisfied with standing still, and never stop looking for ways to improve. Constantly evaluating, we don’t stop when we’ve achieved one thing; we use all of our initiative, drive and resourcefulness to achieve more.
• Excellence At a world class university and a globally recognised business school, excellence is a given. There are no half measures at WBS.
The University of Warwick holds an Athena SWAN Silver award; a national initiative to promote gender equality for all staff and students. Further information about the work of the University in relation to Athena SWAN can be found at the following link: Athena Swan (warwick.ac.uk)
The University of Warwick is one of the six founder institutions of the EUTOPIA European University alliance , whose aim is to become by 2025 an open, multicultural, confederated operation of connected campuses.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here .
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Recruitment of Ex-Offenders Policy
As an organisation using the (DBS) Disclosure and Barring Service to assess applicants’ suitability for positions of trust, the University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against any subject of a Disclosure on the basis of a conviction or other information revealed. More information is available on the University’s Vacancy pages and applicants may request a copy of the DBS Code of Practice.
16 May 2023
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