Data Center Engineering Operations Technician, DCEO in Milan, Italy

Description

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs’ world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.

The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.

The successful candidate will be part of the Engineering and Facilities team and will be responsible for; maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility.

Key job responsibilities

SAFETY

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE

• Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS’s), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD’s), and Transformers.

• Troubleshoot events within internal Service Level Agreements (SLA’s)

• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)

• Supervise contractors who perform servicing or preventive maintenance

• Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).

Location Requirements:

Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.

Work Schedule:

This is a 100% onsite position due to the hands-on nature of managing mission-critical infrastructure and data center industry. The role follows standard working hours (8 AM – 5 PM Milan time) with no shift work.

A day in the life

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500

companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations

on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Professional or formal Electrical Certification or Apprentice/trades certified or diploma in an Electrical field

• Demonstrate key electrical competencies (Practice & Theory) & knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

• Very good command of English and valid EU driving license

Preferred Qualifications

• Data Center/ mission critical engineering experience

• Degree in Electrical Engineering, Mechanical Engineering or relevant discipline

• Familiar with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending.

• Willing to travel between data center sites, and internationally if required

• Driving license valid in Italy

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.