Data Analyst

Job introduction

We are looking for a motivated Data Analyst to join the BBC Central Analytics team! 

In this varied role, you’ll get involved in data analysis projects spanning across the whole BBC portfolio that reaches millions of audience members every week and includes iconic products such as News, Sport, iPlayer and Sounds. 

Working as the Data Analyst, you will provide performance data and uncover customer insights to empower data-driven decision-making at the BBC. You will get exposure to different data sources that help us to understand behaviour and preferences of our audiences. These include digital analytics data, metadata systems and 3rd party datasets. The role will also require you to work with non-technical colleagues, whom you will advise on performance metrics and encourage them to use self-serve tools that our team manages. 

BBC Central Analytics team is responsible for delivering data insights and building tools that support the use of data in core business decisions across the BBC Public Service. It sits within the wider Data Team, which is part of the Chief Customer Officer Group. In this role, you will have a close relationship with colleagues in other disciplines including Research, Content, Marketing and Strategy. 

Main responsibilities

Working as the Data Analyst, your responsibilities will include: 

• Delivering analysis and insights on usage of the BBC services and content to inform decision-making
• Creating and maintaining dashboards to empower stakeholders to self-serve with data
• Providing technical expertise and acting as a first point of contact for analytics queries from non-data oriented colleagues
• Working collaboratively in cross-discipline project groups to improve BBC’s data capabilities and develop new solutions
• Building data automation processes and pipelines that bring 3rd party data into BBC systems to enrich the data already collected across our sites
• Developing your own analytics skills and keeping up to date with the latest industry developments

Are you the right candidate

We welcome candidates from a variety of backgrounds. Key qualities we are looking for include:

• Passion for and demonstrable work experience in data analytics (e.g. Data Associate role or equivalent) 
• Ability to use data for customer insights and recommendations
• Experience of using digital analytics tools and understanding of tracking implementation (e.g. Piano Analytics, Google Analytics etc.) 
• Good SQL skills
• Experience of another coding language such as Python or R is an advantage
• Ability to use data visualisation tools to create charts and dashboards (e.g. Tableau, Power BI etc.) 
• Familiarity with big data analytics systems (e.g. AWS Redshift) 
• Good written and verbal communication skills
• Interest in and good knowledge of the BBC services
• Pro-active attitude with a problem solving mindset
• Team-player able to juggle multiple projects simultaneously

Interview process

Shortlisted candidates will be invited to our interview process that consists of: 

• Take home data tasks, which will be presented back to a panel during one hour online interview
• Online interview with a panel focused on core competencies and BBC values 

Package description

Salary range: From £27,000 to £37,000 depending on experience

Contract type: Permanent

Location: Hybrid working, office base is London Broadcasting House

Our comprehensive benefits package includes:

• An employer pension contribution of up to 10%
• 26 days’ annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days
• Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes 
• Employee assistance and well-being programmes
• Learning and development tailored to your role – this could include industry recognised qualifications, coaching and mentoring
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Disability Networks and many more.

Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.

We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. 

If you require any reasonable adjustments at any time, please let us know by contacting us on [email protected] with the job reference in the subject.

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.

Diversity matters at the BBC. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here. 

Job introduction

We are looking for a motivated Data Analyst to join the BBC Central Analytics team! 

In this varied role, you’ll get involved in data analysis projects spanning across the whole BBC portfolio that reaches millions of audience members every week and includes iconic products such as News, Sport, iPlayer and Sounds. 

Working as the Data Analyst, you will provide performance data and uncover customer insights to empower data-driven decision-making at the BBC. You will get exposure to different data sources that help us to understand behaviour and preferences of our audiences. These include digital analytics data, metadata systems and 3rd party datasets. The role will also require you to work with non-technical colleagues, whom you will advise on performance metrics and encourage them to use self-serve tools that our team manages. 

BBC Central Analytics team is responsible for delivering data insights and building tools that support the use of data in core business decisions across the BBC Public Service. It sits within the wider Data Team, which is part of the Chief Customer Officer Group. In this role, you will have a close relationship with colleagues in other disciplines including Research, Content, Marketing and Strategy. 

Main responsibilities

Working as the Data Analyst, your responsibilities will include: 

• Delivering analysis and insights on usage of the BBC services and content to inform decision-making
• Creating and maintaining dashboards to empower stakeholders to self-serve with data
• Providing technical expertise and acting as a first point of contact for analytics queries from non-data oriented colleagues
• Working collaboratively in cross-discipline project groups to improve BBC’s data capabilities and develop new solutions
• Building data automation processes and pipelines that bring 3rd party data into BBC systems to enrich the data already collected across our sites
• Developing your own analytics skills and keeping up to date with the latest industry developments

Are you the right candidate

We welcome candidates from a variety of backgrounds. Key qualities we are looking for include:

• Passion for and demonstrable work experience in data analytics (e.g. Data Associate role or equivalent) 
• Ability to use data for customer insights and recommendations
• Experience of using digital analytics tools and understanding of tracking implementation (e.g. Piano Analytics, Google Analytics etc.) 
• Good SQL skills
• Experience of another coding language such as Python or R is an advantage
• Ability to use data visualisation tools to create charts and dashboards (e.g. Tableau, Power BI etc.) 
• Familiarity with big data analytics systems (e.g. AWS Redshift) 
• Good written and verbal communication skills
• Interest in and good knowledge of the BBC services
• Pro-active attitude with a problem solving mindset
• Team-player able to juggle multiple projects simultaneously

Interview process

Shortlisted candidates will be invited to our interview process that consists of: 

• Take home data tasks, which will be presented back to a panel during one hour online interview
• Online interview with a panel focused on core competencies and BBC values 

Package description

Salary range: From £27,000 to £37,000 depending on experience

Contract type: Permanent

Location: Hybrid working, office base is London Broadcasting House

Our comprehensive benefits package includes:

• An employer pension contribution of up to 10%
• 26 days’ annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days
• Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes 
• Employee assistance and well-being programmes
• Learning and development tailored to your role – this could include industry recognised qualifications, coaching and mentoring
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Disability Networks and many more.

Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.

We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. 

If you require any reasonable adjustments at any time, please let us know by contacting us on [email protected] with the job reference in the subject.

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.

Diversity matters at the BBC. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here. 

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