Customer Support for Singapore Airlines (German Speaker)

Location:

Athens, Attica, Greece

Salary:

1100-1300€ gross per month x 14 salaries per year + performance-related bonus

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Advertiser:

Blu Selection

Job ID:

130691467

Posted On:

21 June 2024

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.
You would be receiving top-class training from the biggest brands from a variety of sectors and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact as Customer Service Agent for Singapore Airlines will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products

Identify, reply and solve customer’s requests via phone, email and chat
Uploading customer information in the clients database to issue tickets or update records
Explaining rules and procedures to passengers prior to boarding flights
Troubleshoot regarding lost or damaged tickets
Supporting the customer based on applicable fees and taxes for each ticket
Skills, qualifications, and interests you need to succeed in this role:

A native level of German and a good level of English
Keeping up to date with Social Media trends
Politically fit
Being motivated and committed in your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Athens for an international career and life experience
Having a valid Greek work permit (required)

What’s in it for you?
A full-time job, 40 hours a week
Salary: approx. # gross per month x 14 salaries per year + performance-related bonus
Schedule: available to work in rotative shifts from Monday to Sunday
A private health insurance
A Quality Certified Management Company
A recognized training delivered by the biggest brands
A complete relocation package including:
Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Assistance in finding a flat + real estate agency fee paid by the Company
Flight ticket to your home and back every year
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Your Future Company:
Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

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